Network Operations Center Shift lead

Were Hiring: 24/7 NOC Shift LeadCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Belfast (Newtonabbey) | PermanentWere expanding a 24/7 Network Operations Command Centre in Belfast and are looking for an experienced NOC Shift Lead to play a key role in day-to-day operations. This is a newly created role offering real responsibility, visibility, and long-term growth.If youre a confident people leader who thrives in fast-paced, incident-driven environments, this could be the perfect next step. What youll be doingAs the on-shift lead, youll ensure smooth service delivery, strong SLA performance, and effective incident management:Lead and coordinate NOC engineers during your shiftAllocate work and ensure tasks are handled by the appropriate teamsCoordinate and manage major incidents and escalationsMonitor service quality, SLAs, and operational performanceAct as the primary point of contact during incidentsProvide guidance and operational support to engineersManage clear handovers between shiftsOversee team members based across multiple locations What were looking for2+ years experience managing people in an operational or service environmentSolid understanding of NOC or service delivery operationsProven ability to coordinate incidents under pressureStrong communication and stakeholder management skillsComfortable working a rolling 24/7 shift patternEligible for Security Clearance (SC minimum)Networking knowledge is advantageous but not essentialTraining budget available for suitable candidates Shift Pattern4 on / 4 off rotation7am7pm (days) 7pm7am (nights) Why apply? xjdpvnf Join a new and growing command centreLeadership-focused role without being a technical escalation pointCompetitive salary with 15% shift allowanceStructured support, training, and development opportunitiesWork in a critical, high-impact operational environment Interview ProcessStage 1: Microsoft TeamsStage 2: Face-to-face interview Apply now to take the next step in your NOC leadership career.

Created: 2026-01-16