Workday Service Design Architect

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in apeople-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark?Join us and be part of something bigger. We are seeking a consultative and strategicService Design Architectto support enterprise-wide HR IT transformation initiatives. This role will lead the design and implementation of scalable, employee-centric services that align with digital HR system capabilities. You will collaborate cross-functionally with HR, IT, Legal, and Data teams to ensure services are compliant, inclusive, and aligned with organizational goals Key responsibilities include: Design and architect end-to-end HR services that support strategic transformation initiatives across the employee lifecycle. Lead service blueprinting and process design for key HR functions such as compensation, talent management, and organisational design. Translate regulatory and policy requirements into scalable, compliant service models. Collaborate with People Analytics to define and monitor key HR metrics and reporting frameworks. Partner with Legal and Compliance to ensure services meet regulatory standards and are audit-ready. Facilitate employee journey mapping to identify service improvement opportunities and enhance user experience. Drive adoption of digital tools and platforms that enable transparency, efficiency, and data-driven decision-making. Lead workshops and co-design sessions with stakeholders to align service design with business and employee needs. What we are looking for: Proven experience inservice design, HR transformation, or employee experience architecture. Expertise in Workdayis essential, particularly in advanced comp, core HCM and reporting modules. Proven expertise in understanding employmentlegislationand its application Strong knowledge ofHR systems, compensation frameworks, and job evaluation methodologies. Experience withdesign thinking, journey mapping, and service blueprinting. Ability to translate complex legal and policy requirements into intuitive service experiences. Excellent stakeholder engagement and facilitation skills Nice to have: Familiarity with tools like Miro, Figma, ServiceNow, or SuccessFactors is a plus. Degree in Human Resources, Service Design, Business, or related field. Certifications in Service Design, Agile HR, or Compensation & Benefits. Experience working in large, matrixed organisations or regulated industri es. At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. About the companyKainos Group plc is a software company headquartered in Belfast, Northern Ireland that develops information technology solutions for businesses and organisations particularly in the public, healthcare and financial services sectors. NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or 407-000-0000.#J-18808-Ljbffr

Created: 2025-06-30