Delivery Operation Specialist

About JD LogisticsJD Logistics is a leading integrated supply chain and logistics service provider, known for its technological innovation and commitment to operational excellence. As part of , we aim to redefine delivery standards through smart logistics, seamless operations, and customer-first service.Position OverviewWe are seeking a hands-on and results-driven Delivery Operation Specialist to take ownership of day-to-day pickup and delivery operations at our site. This role requires a proactive individual with strong problem-solving skills, attention to operational details, and the ability to work cross-functionally to support the delivery process from end to end. You will play a key role in ensuring operational quality, managing risk, supporting team members, and translating business goals into actionable plans.Key ResponsibilitiesOperations Management:Oversee and manage the full pickup and delivery process on-site, ensuring timely execution and adherence to operational standards. Drive continuous improvement in service quality, cost-efficiency, and process optimization.Risk Control:Take proactive measures to ensure site safety and delivery security. Identify operational risks, implement preventive measures, and uphold JD’s brand reputation through rigorous quality and compliance controls.Team Management:Understand team members’ strengths and areas for development. Provide hands-on support in resolving day-to-day operational challenges. Ensure team execution aligns with expectations while fostering a supportive and performance-driven environment.Coordination and Planning:Serve as a communication bridge between internal teams and external partners;Coordinate staffing, route planning, and other resources to align with business goals;Convert high-level objectives into clear, actionable operational plans.QualificationsBachelor’s degree in logistics, supply chain, business, or a related field;2+ years of experience in logistics, delivery operations, or warehouse coordination;Solid understanding of delivery processes and logistics workflows;Strong analytical and problem-solving skills with a proactive mindset;Effective communicator with excellent organizational skills;Capable of managing multiple tasks and working under pressure;Experience with logistics systems or transportation management tools is a plus;Mandarin language skills are highly beneficial for cross-team coordination.Preferred ExperienceExperience in fast-paced delivery or e-commerce environments;Background in safety compliance, risk management, or quality control.

Created: 2025-07-23