Bar Manager

Part live-in or full live-in options available The Green Dragon is based in Hawes, North Yorkshire DL8 3LZ Please do not apply, unless you have checked you can easily get to this location The Green Dragon Inn stands in a stunning location overlooking Upper Wensleydale. Situated beneath the rising fells of Great Shunner Fell, not far from the town of Hawes.This ancient traditional Dales Inn, dating from 13th century, with flagged floors, open fires, beamed ceilings, and stone walls is a privately owned free house. They sell a range of drinks including locally brewed real ale and gin, along with traditional pub food. Offering contemporary accommodation, and food that is locally sourced, they ensure their customers have a first-class experience, every time they stay, or visit. Please note: Although you will be primarily based at one site, you may be required to provide cover for any staff shortages at their other site, which is 25 minutes away.What we need from you as a Bar Manager:A minimum of 12 months experience working as a Bar Manager in the hospitality industry or asimilar positionBe willing to cover any staff shortages at the other siteExperience managing a team with strong leadership and team management skillsExcellent communication and interpersonal abilitiesA passion for delivering exceptional guest service and enhancing the guest experienceCan thrive in a fast-paced environment and adapt to changing prioritiesHave great customer service skills, professional, friendly, polite, etcPossess good attention to detailDriving Licence would be a bonusWhat this role involves:Reporting to the Site Manager. As Bar Manager, you will be responsible for ensuring that day-to-day operations run smoothly. Duties include but arenot limited to:Ensure standards of customer service and experience are consistently met and exceededDeal with any customer complaints, refunds, and negative reviewsMaintain customer communication and interaction onsiteDevelop and manage an activity plan aimed at realising thebest value from existing facilities, including the identification of KPIsEnsure operational costs and stock are controlledActively contribute to the companys social media and content strategiesSupport the onsite marketing strategy to upsell and sell the next visitEnsure point of sale is maintained and that merchandise is actively pushed by the staffKeep a check on guest rooms, communal areas, and grounds to ensure they are cleaned and maintained to agreed standardsCashing up - till closures are completed accuratelyLead and manage operation teams including conducting staff appraisalsSalary: 14.00 - 16.00 per hour. Hours of work: 35-55 hours per week. Working full time 11am 11pm and weekends on a rota basis.Benefits:Accommodation provided - option to part live in, or fully live inPension schemeHolidayPerformance bonus and tipsDiscounted food and drinkEmployee discountOn-site parkingMileage paid for any travel needed between sites (for those that dont live in)Please apply now!JBRP1_UKTJ

Created: 2025-09-09