Property Manager

Administrator Property Letting and Property Management Location: Bath BA1 1HU Contract Type: Initially Part-Time 3 days a week Job Purpose: To provide administrative support across all areas of property management, ensuring the smooth operation of property portfolios, excellent client service, and compliance with relevant legislation. Key Responsibilities: Administrative Support Maintain accurate digital records of property files, tenancy agreements, and correspondence. Prepare and distribute documentation including leases, notices, and reports. Manage calendars, schedule inspections, and coordinate appointments. Handle incoming calls, emails, and queries from tenants, landlords, contractors. Tenancy Management Assist with onboarding new tenants, including referencing and documentation. Track tenancy renewals, rent reviews, and lease expirations. Support the move-in and move-out process, including inventory checks and periodic inspections. Maintain up-to-date tenancy CRM systems for residential tenancies and long lease management. Maintenance Coordination Log and track maintenance requests and ensure timely resolution. Liaise with contractors and suppliers to arrange repairs and services. Monitor service contracts and ensure compliance with health and safety standards. Financial Administration Process invoices, rent schedules and other financial statements. Assist with rent collection and arrears management. Support budgeting and financial reporting for long leasehold property. Compliance & Legal Ensure properties comply with relevant legislation (e.g., gas safety, fire safety, electrical EPCs etc). Maintain records of inspections, certifications, and regulatory documents. Assist with insurance claims and legal notices when required. Customer Service Provide professional and courteous service to tenants and landlords. Resolve queries efficiently and empathetically. Support marketing and communication efforts for vacant properties and new business. Skills & Experience Required: Previous experience in property management or administrative roles desirable. Strong organizational and multitasking skills. Excellent written and verbal communication. Proficiency in Microsoft Office an advantage. Experience with property management software Alto, Goodlord, Re-Leased, Xero an advantage but full training available. Knowledge of property legislation and tenancy law is desirable. Ability to work independently and as part of a team. Qualifications: NVQ Level 2/3 in Business Administration or equivalent. ARLA Propertymark or similar qualification These qualifications would be an advantage but not essential. TPBN1_UKTJ

Created: 2025-11-19