Business Support/ PA

Job DescriptionJob Title: Business Support / PAContract Type: Permanent, Full-TimeLocation: Andover, HampshireSalary: Circa 35,000- 40,000 per annumAbout the RoleForst is the UK and Europes leading woodchipper manufacturer. From a standing start just 10 years ago, weve become market leaders in our sector thanks to our fast-paced, customer-focused approach and commitment to excellence.We believe in putting the right people in the right seats. Right now, theres an empty seat that needs someone exceptional to fill it someone whos sharp, highly organised, proactive, and tech-savvy. If youre confident with Excel, brilliant at IT, and comfortable holding others to account, this could be the opportunity for you.Key ResponsibilitiesSales Support Process customer orders: enter data into the sales system, issue acknowledgements and deposit invoices.Manage the full order lifecycle: update customers, chase paperwork, issue final invoices, and follow up on payments.Maintain dealer live order schedules and ensure accuracy and timely updates.Track lead times and order progress in both Sales Hub and Dealer order schedules.Compile and distribute daily sales reports company-wide.Assist with tender submissions and demo-related paperwork.Marketing SupportProvide administrative support to the marketing team: attend meetings, update project trackers, and manage actions.Coordinate supplier orders and logistics for events.Manage marketing budgets: track spending and prepare monthly reports.Create and send email campaigns (eshots) and manage distribution.Post classified ads for used machines on relevant platforms.Manage dealer marketing requests and budgets.Executive Support (PA to Commercial Director)Assist the Commercial Director with day-to-day admin tasks.Attend 1-1 staff meetings: take notes and ensure follow-ups are actioned.Manage the Commerical Directors inbox: prioritise and respond to emails as needed.Organise travel and accommodation.Join meetings, record actions, and ensure timely completion.Key RequirementsThrive in a dynamic, fast-paced environment with confidence and composure.Attention to detail and accuracy in managing complex processes.Excellent Excel skills for spreadsheet creation and data handling.Strong interpersonal skills: professional and confident communication with customers and internal stakeholders.Proven ability to prioritise tasks and meet deadlines.Experience in customer account management or a similar function is preferred.Familiarity with NetSuite or other ERP systems is a plus.QualificationsProven experience in a high-paced administrative role, ideally in sales, marketing, or executive support.Proficiency in Microsoft Office, especially Excel, for reporting and data analysis.What Youll GetA proactive, no-nonsense team who genuinely love what they do.Loads of variety and real hands-on experience.The opportunity to grow with a fast-moving, innovative brand.Company-wide bonus scheme.Competitive salary, 22 days holiday, regular company events, and plenty of fun along the way.

Created: 2025-07-06