Restaurant Manager
Relais & Chteaux UK - Ambleside, North West
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Other Join the rhythm of our Michelin-recommended pan-Asian kitchen at Gilpin Hotel & Lake House.While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Set within the fivestar Gilpin Hotel & Lake House, Gilpin Spice is a 2AARosette, Michelin-recommended openplan restaurant serving panAsian dishes with flair, fire, and finesse. Its fast-paced, full of personality, and loved by guests for its immersive, relaxed luxury. Were now looking for an exceptional Restaurant Manager to lead this exciting restaurant into its next chapter. The Role of Restaurant Manager:As Restaurant Manager, you will be responsible for the daytoday leadership and smooth running of Gilpin Spice. Youll champion guest experience, team development, operational excellence, and commercial performance. Youll work closely with the Head Chef, F&B leadership, and the wider hotel team to ensure Spice continues to shine as one of the Lake Districts most exciting dining destinations. What Youll Be Doing as a Restaurant Manager:Leads with warmth, confidence, and personality to set the service tone and deliver exceptional, memorable guest experiences.Maintains a visible floor presence, anticipating needs, resolving feedback swiftly, and elevating every stage of the guest journey.Recruits, trains, coaches, and inspires a highperforming, collaborative frontofhouse team within a positive and inclusive culture.Drives continuous development through structured briefings, skills training, and regular performance conversations.Oversees daily operations with precision, ensuring consistency, efficiency, immaculate standards, and full compliance across SOPs, health 'safety, and allergen management.Manages labour planning, rotas, holidays, and resource allocation in line with business needs and service demands.Supports commercial performance through menu development, revenue monitoring, cost control, guestfeedback analysis, and effective reservations and capacity management. xjdpvnf Collaborates closely with kitchen and wider hotel teams, ensuring seamless communication and representing Gilpin Spice confidently in internal and external forums.
Created: 2026-03-21