IT Manager

Join to apply for theIT Service Managerrole atQuotient Sciences 1 day ago Be among the first 25 applicants Join to apply for theIT Service Managerrole atQuotient Sciences Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Quotient Sciences Internal Recruiter | Talent Acquisition Partner | Talent SpotterQuotient Sciences: Molecule to Cure. Fast. We accelerate drug development by integrating formulation development, clinical testing, data sciences, and manufacturing into one seamless process. Our proprietary platform,Translational Pharmaceutics , shortens timelines by 9–12 months on average. Arcinova , our specialist arm in Reading and Alnwick, UK, delivers end-to-end drug substance and early drug product services, including bioanalysis and radiolabeling—streamlining early development from candidate selection to proof of concept. Because every day counts when bringing new medicines to patients. Our 1,000+ experts across the US, UK, and beyond are united by science, agility, and a culture that turns ideas into impact—fast. The Role The IT Manager (Arcinova) is responsible for the day-to-day operation, monitoring, and maintenance of IT services across the Alnwick and Reading sites, including both on-premise and cloud-based services. This role supports the delivery of projects and activities across ServiceDesk, Infrastructure, and Systems, and works closely with Quotient Group IT teams to develop reliable networking and support Arcinova’s future business operating model. You’ll also contribute to ISO27001 compliance, ensure adherence to GxP guidelines, and provide technical leadership to team members while collaborating on IT strategy with senior leadership. Main Responsibilities Responding to escalated IT service desk tickets and provide service desk cover during team absence or increased workload periods. Monitoring performance of the IT network, ensuring rapid fault diagnostics and resolution Ensuring Disaster Recovery processes are operating correctly, and conducting testing in accordance with documented requirements Maintaining IT infrastructure components and connections Overall responsibility for the general operation and tidiness of Comms/Server rooms, including chasing of defects with team members / other departments Conducting assessments of the general state of the IT Networks and Systems Responding to audit queries Ensuring that IT components/servers are up-to-date Working with 3rd parties and other departments / stakeholders to deliver required changes to the IT network/infrastructure Maintaining configuration documentation for Alnwick and Reading site IT network and systems Additional Responsbilities Subject Matter Expert (SME) for Alnwick and Reading Site IT systems Support Quotient Group activities/projects and day-2-day operational needs as they impact Alnwick and/or Reading IT services and colleague experience. Support the current Alnwick Site IT needs and future IT planning. Other duties as assigned from time to time Qualifications And Experience Required Previous experience in 1st/2nd/3rd line IT support Ideally a combination of Linux and Windows Certification or 5+ years’ experience, for server and desktop operating systems. Demonstrable knowledge of Cloud Services (predominately AWS) networking and service offerings with a minimum of 1 years’ experience Solid understanding and experience of: General IT services and systems and how to diagnose and maintain them Networking hardware (firewalls, routers, switches, wifi, etc.) Server hardware and software (e.g. VMWare) Backup / Disaster Recovery solutions Microsoft Office365 platform, and Active Directory Telephone System/PBX support Familiarisation with the requirements of Validation under GxP environments Experience leading delivery of IT projects, and/or leading IT teams Evidence of supporting team members with IT training/development Application Requirements When applying for a position with Quotient Sciences to be able to work in our organization you must be aged 18 years or over and not have been debarred by the FDA. If you indicate you are under the age of 18 or have been debarred then your application will be automatically declined. Our Commitment to Diversity, Equity and Inclusion Quotient Sciences are advocates for positive change and conscious inclusion. We strive to create a diverse Quotient workforce and develop a workplace culture that provides a sense of acceptance for every person within our organization. As a global employer, we recognize the value in having an organization that is a true reflection and representation of our society today. Specifically we will not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Seniority levelSeniority level Associate Employment typeEmployment type Full-time Job functionJob function Information Technology and Science Industries Pharmaceutical Manufacturing Referrals increase your chances of interviewing at Quotient Sciences by 2x Sign in to set job alerts for “Information Technology Services Manager” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Created: 2025-10-08