Unified Communications Technical Specialist

Job DescriptionJob Title: Unified Communications (UC) Telecoms SpecialistWhy Join Us?Advanced Tech Environment: Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom.Diverse Responsibilities: Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure.Cross-Functional Collaboration: Engage directly with vendors and internal teams on critical infrastructure projects.Career Growth Potential: Opportunity to lead UC-related migrations, upgrades, and technical innovations.Supportive Team Culture: Collaborate with skilled IT professionals in a fast-paced, problem-solving environment.Key Role Responsibilities:Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi).Troubleshoot voice, network, and connectivity issues swiftly.Liaise with third-party vendors for system support and enhancements.Monitor system health and drive continual improvements.Maintain architecture documentation and ensure compliance.Provide technical training and project participation for UC upgrades and integrations.Key Attributes Required:Strong background in UC or telecoms technical roles.Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms.Familiarity with networking concepts (QoS, VLANs, firewalls).Strong problem-solving and communication skills.

Created: 2025-07-03