Health Care Assistant - Hereford Road Surgery

Job SummarySalary Available on Application12 hours a weekThis is an excellent opportunity for someone passionate about improving the health and wellbeing of our 5,000+ practice population.Ideally, we are looking for aLevel 3 trained HCAalthough if you are not trained to level 3 at present, but you are training towards, this would be acceptable. The vacancy is for approximately12 hours per week Tues-Wed between the hours of 8.00am-2.00pm.Main duties of the jobNew patient health checksECG recordingPhlebotomyAdministering B12 injectionsAdministering immunisations through PSDsChaperoning dutiesProcessing and management of laboratory samples requested by GPs/nurseClearing and re-stocking consulting roomsAbout UsThe Surgery is situated conveniently near the centre of Abergavenny, adjacent to the market. There is adequate parking for twenty cars around the building including an accessible parking bay. There are currently two GP Partners, Dr Paul Maslin, Dr Maria Stone and Dr Mary Craig, they are supported by three Salaried GPs. We offer a full general practice service and run specialist clinics for children and pregnant women, diabetes and asthma sufferers and for patients needing minor surgery. We also offer an on-site dispensing service.At Hereford Road Surgery we aim to treat all our patients promptly, courteously and in complete confidence. The Surgery is staffed by a full complement of nurses, receptionists, dispensary and administrative personnel whose aim is to provide the best possible service in a friendly and efficient manner.DetailsDate posted01 July 2025Pay schemeOtherSalaryDepending on experience Salary Available on ApplicationContractPermanentWorking patternPart-time, Flexible workingReference numberM0044-25-0202Job locationsHereford Road Surgery6 Hereford RoadAbergavennyNP7 5PRJob DescriptionJob responsibilitiesJOB TITLE: HEALTHCARE ASSISTANTREPORTS TO: SENIOR PRACTICE NURSE (Clinically)PRACTICE MANAGER (Administratively)HOURS: 12 hours per weekJob Summary:Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.Duties And Responsibilities:New patient health checksECG recordingPhlebotomyAdministering B12 injectionsAdministering immunisations through PSDsChaperoning dutiesProcessing and management of laboratory samples requested by GPs/nurseClearing and re-stocking consulting roomsPreparing and maintaining environments and equipment before, during and after patient care interventionsAssisting in the assessment and surveillance of patients health and well-beingUndertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individualHelping to raise awareness of health and well-being and how it can be promotedAssisting with the collection and collation of data on needs related to health and well-beingConfidentialityWhile seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & SafetyThe Post-holder Will Implement And Lead On a Full Range Of Promotion And Management Their Own And Others Health And Safety And Infection Control As Defined In The Practice Health & Safety Policy, The Practice Health & Safety Manual, And The Practice Infection Control Policy And Published Procedures. This Will Include (but Will Not Be Limited To):Using personal security systems within the workplace according to practice guidelinesAwareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelinesResponsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangementsManagement and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staffResponsible for hand hygiene across the practiceOwnership of infection control and clinically based patient care protocols, and implementation of those protocols across the practiceActive observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriateIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient processMaking effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processesMonitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.Safe management of sharps procedures including training, use, storage and disposalUsing appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible managementActively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognisedKeeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managersUndertaking periodic infection control training (minimum twice annually)Routine management of own team / team areas, and maintenance of workspace standardsWaste management including collection, handling, segregation, container management, storage and collectionSpillage control procedures, management and trainingDecontamination control procedures, management and training, and equipment maintenanceMaintenance of sterile environmentsDemonstrate due regard for safeguarding and promoting the welfare of children.Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional developmentThe Post-holder Will Participate In Any Training Programme Implemented By The Practice As Part Of This Employment, Such Training To Include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQualityThe post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognise peoples needs for alternative methods of communication and respond accordinglyThe Post-holder Will:Contribution to the Implementation of Services:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriateJob DescriptionJob responsibilitiesJOB TITLE: HEALTHCARE ASSISTANTREPORTS TO: SENIOR PRACTICE NURSE (Clinically)PRACTICE MANAGER (Administratively)HOURS: 12 hours per weekThe Post-holder Will:Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriatePerson SpecificationQualificationsEssentialNVQ level 3 GCSE grade C or above in literacy and numeracyDesirableHCA course specific to general practiceExperienceEssentialAble to perform ECGs Able to perform phlebotomy, urinalysis and take blood pressures with an understanding of pulse rates and rhythm. Competent in basic treatment room clinics including wound care, staple and suture removalDesirableVaccination and immunisations training e.g. flu and Pneumococcal immunisations and B12 injections Working with EmisWebPerson SpecificationEssentialAble to perform ECGs Able to perform phlebotomy, urinalysis and take blood pressures with an understanding of pulse rates and rhythm. Competent in basic treatment room clinics including wound care, staple and suture removalDesirableVaccination and immunisations training e.g. flu and Pneumococcal immunisations and B12 injections Working with EmisWebDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional informationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameGP Practice in WalesAddressHereford Road Surgery6 Hereford RoadAbergavennyNP7 5PREmployer's website(Opens in a new tab)Employer detailsEmployer nameGP Practice in WalesAddressHereford Road Surgery6 Hereford RoadAbergavennyNP7 5PREmployer's website(Opens in a new tab)LNKD1_UKTJ #J-18808-Ljbffr

Created: 2025-07-12