Operations Manager

Operations & Contract Manager Location: Victoria, London (4 days office-based, 1 day WFH)Start Date: ASAPSalary: £40,000-42,000 + excellent benefitsOur client is a leading organisation in central London, dedicated to working collaboratively with local councils, businesses, and voluntary organisations to create a cleaner, safer, and more welcoming environment for visitors, workers, and residents alike.They are now seeking an experienced Operations & Contract Manager to take ownership of frontline service delivery across the district. This vital role involves managing street-level operations, ensuring contractor performance, and acting as a key liaison between other stakeholders such as Transport for London (TfL), the local council, and the Metropolitan Police.Key Responsibilities:Contract Management: Oversee external service contracts to ensure timely and effective resolution of street-related issues.Stakeholder Engagement: Build and maintain strong relationships with local authorities, contractors, TfL, and the Met Police.Frontline Services: Monitor public realm standards and address operational concerns promptly and proactively.Project Delivery: Support and lead initiatives to improve the area’s environment, safety, and overall experience.Candidate Profile:Proven experience in operations and contract management, ideally in a public realm or BID environment.Strong stakeholder management skills, with the ability to navigate complex relationships.Excellent organisational and communication skills.Experience working with regulatory bodies or on public events is a distinct advantage.This is an exciting opportunity to make a tangible impact in one of London’s most dynamic districts. If you're proactive, solutions-focused, and thrive in a collaborative, high-impact environment, we’d love to hear from you.Salary is dependent on experience.

Created: 2025-08-01