Job Title

Maintenance Artisan - WaterlooAbout the Role Deliver an efficient and effective brand maintenance service to SSP units within the designated area, while planning and executing a high-quality building fabric maintenance programme. Adopt a continuous improvement approach and right-first-time ways of working to reduce equipment and building fabric faults, minimising customer service downtime. Demonstrate strong teamwork to ensure maintenance services are completed to a high standard and delivered promptly, collaborating with others where required. Support the Maintenance Manager, Assistant Maintenance Manager, and wider business teams to add value for unit managers through clear and effective communication regarding maintenance requirements, and ensure all work orders are processed exclusively via the Maintenance Helpdesk or PDAs What you'll be doing Apply technical knowledge to evaluate, assess and identify solutions for specific maintenance problems referring only non-routine/key problems to your line manager Review and analyse maintenance faults to identify repeat issues and make recommendations for continuous improvement to ensure trade impact is minimised Plan your own labour time within your allocate schedule to ensure localised problems are prioritised and managed effectively Manage the successful implementation of changes to routines/ways of working within your area Apply skills and knowledge to identify and recommend opportunities to improve routines and processes specific to your area of work Carry out repair works as directed by the Maintenance Manager, Helpdesk and Unit Manager, making the best use of time, facilities and maintenance systems to provide the most efficient and effective service to the units Where necessary assist the helpdesk teams in identifying appropriate sources of equipment and parts to deliver a fast and quality service Maintain all company equipment and tools in good working condition to ensure they are available for use at all time...