Job Title

Delegate bookings administrator/Conference administratorPlease read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Permanent/Full-time (after six-month trial period)HybridWoking GU22Salary: 25.5K - 29.5K depending on experience and skillsetAdministrator required for a dynamic conference companyWhether you are an experienced administrator looking for a new challenge, or a motivated quick-learner eager to build a career in the events industry, we want to hear from you.We are looking for an adaptable individual to join our busy conference admin & logistics team. Working closely with the UK and other Governments and industry-leading companies, we organise big international summits, highly topical conferences as well as smaller industry seminars, which makes the role interesting and varied.About the roleThis customer focused role involves being the central point of contact for our attendees and contacts, processing bookings for in-person and virtual delegates, invoicing, maintaining accurate attendee databases, and managing related administrative tasks. There is great growth potential to widen the role to include press and partner liaison and marketing support going forward.Key responsibilitiesProvide administrative, operational and marketing support for eventsAct as the first point of contact for delegates enquiries, responding via phone and email in a professional and timely mannerEfficiently and accurately process bookings within our CRM system to ensure delegate records for each event are always up to date (full training will be given)Raise invoices, process payments and ensure all invoices are settled by due datePrepare booking confirmations and joining instructions based on individual event requirementsCreate delegate lists for all events as well as delegate badges for in-person attendees and joining links for virtual attendeesFacilitate on-site registration, greet attendees hand out name badges and assist the logistics team with the running of the eventProduce post-event attendee breakdowns, delegates lists and delegate notificationsGeneral office administration duties, including filing, data entry, stationary and other office supply ordersCarry out any other reasonable duties within the remit of the role, as directed by the line manager to support the companys logistics and marketing functionsCandidate skillsetWhile we value experience, we are looking for a dedicated and efficient individual with a cheerful yet professional disposition to fit in with our friendly and hardworking team.Strong work ethic and positive attitudeAbility to multi-task and meet deadlinesExcellent customer service skills and confident and professional telephone mannerStrong written and verbal communication skillsAbility to work both independently and as a part of a teamGood knowledge and experience using Microsoft Office applications including Word, Excel and OutlookWe are looking for someone who lives locally and is able to drive or commute to our Surrey offices in Knaphill, Woking easily. xjdpvnf The candidate will be expected to be able to work in the office up to 2 days per week, and more often during busy times.