Skip to Main Content

Job Title


Assistant Manager


Company : Wickes


Location : Kettering, ENG


Created : 2026-04-09


Job Type : Full Time


Job Description

Job Description Our Store Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. Youll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.If youre looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.With plans to expand from 230 to 300 stores by 2030, were investing in our future, creating more opportunities for our colleagues to progress.The roleAs a Store Assistant Manager, youre the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next youre supporting a delivery, or solving a customer issue. Its a role that keeps you moving, thinking and leading all day.Youll play a key part across all areas of the store, including:Leading the storein the Store Managers absenceDriving performancethrough sales and strong serviceInspiring and supporting colleaguesto deliver great customer serviceKeeping the store safe, legal and operationally strongManaging day-to-day operationsAt Wickes, we operate across four key areas of the store:Helping customers find what they need(self-serve)Supporting larger home projects from design to installation(showroom)Delivering great service through our sales teams(assisted selling)Making sure orders are fulfilled smoothly(order fulfilment)Its a varied, hands-on role where youll build real leadership experience and learn every part of our business.About youYoull thrive in this role if you enjoy variety and a fast-paced environment. This is a role for someone whos comfortable taking ownership. Were looking for someone who:Has experience in a customer-facing environmentCan lead and motivate a team, even during busy or challenging daysIs organised, adaptable and solutions-focusedBrings strong communication and people skillsTakes pride in delivering a great customer experienceExperience in retail, trade, or a similar environment is essential. But its only as important as your behaviour and mindset.What youll bringA hands-on approach and willingness to get stuck in across all areas of the storeProblem-solving skills and resilience in a fast-moving environmentThe ability to balance customer needs, team support and operational prioritiesConfidence using systems and technology in day-to-day tasksA full UK driving licence and flexibility to support nearby stores when neededWhat we offerWell support you to grow and develop your leadership skills, with real opportunities to progress.Up to 7.5% annual bonus + up to 300 per month gainshare bonus6% pension contribution matchedUp to 35 days holiday including bank holidays20% colleague discountSave-as-you-earn schemeLife assuranceAccess to Digital GP and wellbeing supportDiscounts and cashback across a wide range of retailersAnd youll be part of a supportive, down-to-earth culture where people genuinely look out for each other.A few things to knowThis is a physically active, hands-on role.You may occasionally support nearby stores, so some flexibility and travel is needed.Flexible working can be discussed as part of your application.What to do nextIf youre ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers homes, we'd love to hear from you.Apply today.If you need any reasonable adjustments during the application process, please let us knowhere. This form is only for adjustment. General enquiries or direct CV submissions won't be accepted