Job Description One of my clients are hiring a Head of Planning & Scheduling to lead the build-out of a central planning and scheduling function and drive measurable improvements in productivity and service performance.The roleLead the move from locally-run planning to a standardised, centralised operating modelPartner with operations and a wider digital transformation programmeEmbed optimisation-led planning and scheduling to improve schedule stability and utilisationKey responsibilitiesBuild and lead a central planning 'scheduling teamDefine SOPs, playbooks, governance and role clarityCreate a capacity planning framework (demand forecasting, skill-mix, resourcing inputs)Own 4-6 week forward planning (backlog shaping, work readiness, volume smoothing)Govern D+1 scheduling (cut-offs, freeze windows, change control, quality)Codify 'local knowledge' into structured constraints (access rules, estate rules, client needs)Drive continuous improvement (territory design, constraint tuning, job duration's, workflows)Track and deliver benefits: reduced travel, improved productivity, better schedule accuracyWhat we're looking forSenior leadership experience in planning/scheduling within field service (or similar)Proven track record implementing new operating models (not just BAU management)Experience with scheduling optimisation tools (IFS PSO highly desirable)Strong analytical capability (workforce/capacity modelling; trade-offs and decision-making)Confident change leader who can influence operational stakeholdersNice to haveExperience supporting digital transformation / process automationMulti-region workforce planning and demand forecasting experienceIf this is something you could be interested in, please hit apply and provide your latest CV and we'll be in touch in due course. MUST BE UK BASED. JBRP1_UKTJ
Job Title
Head of Planning & Scheduling