Job Title

Job Description Service ManagerGrantham50,000 to 55,000 + Company Vehicle + BenefitsNEOS Engineering are currently working with a growing and well-respected machinery dealer who are looking to appoint an experienced Service Manager to lead their aftersales and engineering function.This is a fantastic opportunity for a driven Service Manager who understands heavy plant machinery and thrives in a fast-paced operational environment.The RoleAs Service Manager, you will be responsible for overseeing the full service operation including workshop and field engineers.Your responsibilities will include:Managing and developing a team of service engineersOverseeing workshop and field service schedulingEnsuring high levels of customer service and SLA deliveryDriving service revenue, profitability and utilisationManaging warranty processes and technical supportMaintaining high standards of health 'safety and complianceWorking closely with parts and sales departments to ensure seamless customer supportThe CandidateWe are looking for someone who:Has strong experience within heavy plant / construction machineryHas previously managed workshop and/or field service teamsIs commercially aware and understands service P&L performanceHas strong organisational and leadership skillsIs confident dealing with customers and resolving technical issuesComes from a mechanical and/or electrical engineering backgroundWhat's on Offer55,000 basic salaryCompany vehicleLong-term opportunity with a growing dealerSenior leadership role with autonomySupportive and forward-thinking businessThis is an excellent opportunity for an experienced Service Manager looking to take ownership of a growing service department within a reputable machinery business.JBRP1_UKTJ