Job Title

Vacancy: Senior Associate - Operational Resilience Contract: Permanent Salary: Up to 27,500 per annum Location: West London Start Date: Immediate requirement We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis. This is an office-based role suited to a motivated professional with experience in operational resilience, business continuity, and third-party risk management within a regulated environment. Candidates will be assessed on their knowledge and research of the role and job description , and those with hands-on experience in Business Continuity Planning, Vendor/Outsourcing Management, and Operational Risk will be given preference. Role Overview The role supports the development, implementation, and ongoing enhancement of the Operational Resilience framework. You will assist senior management in ensuring critical services remain resilient, identifying gaps in processes and controls, and embedding resilience practices across the organisation. Key Responsibilities Operational Resilience Develop, review, and support implementation of Operational Resilience policies and action plans Support Business Impact Analysis (BIA) processes, including data collection, training stakeholders, and producing consolidated reports Act as first-line point of contact for Operational Resilience matters Coordinate third-party resilience assessments Support incident management activities and governance reporting Assist with cyber resilience, IT resilience, and business continuity oversight Participate in Operational Resilience working groups and governance forums Review and challenge operational risk impacts of new projects Assist in embedding a strong Operational Resilience culture through training, workshops, surveys, and awareness initiatives Collect and monitor MI for Senior Management and Board reporting Ensure appropriate record keeping and GDPR compliance Business Continuity Planning Support the design and delivery of Business Continuity standards Assist with recovery arrangements and annual BCP testing Support development of continuity plans and staff training Maintain BCP timetables and reporting Outsourcing & Third-Party Risk Support the Outsourcing framework in line with SYSC 8 requirements Assist with embedding outsourcing policies, regulatory requirements, and audit findings Support contract oversight and annual reviews Prepare MI and reporting for Senior Management and the Board Policy, Training & Audit Assist in drafting policies, processes, strategies, and frameworks Support workshops and training on crisis management, outsourcing, and BCP Assist in responding to and closing audit actions Skills & Experience Required Minimum 3 years' experience in operational risk / operational resilience within a bank or regulated financial services environment Strong understanding of Operational Resilience, Business Continuity, and Regulatory expectations Experience developing and implementing policies and procedures Ability to work to tight deadlines and under pressure Strong communication and stakeholder management skills Collaborative team player with a proactive mindset Commitment to organisational aims and objectives This is an excellent opportunity for a candidate looking to build long-term experience in Operational Resilience within a regulated financial services environment . TPBN1_UKTJ