Job Title

Job summaryThe Child Health admin team are looking for an enthusiastic and experienced individual to work as an Office Manager/Senior Secretary.We require someone with a high standard of organisational skills in order to provide an efficient administrative service to the team. This role will keep you both busy and challenged. You must be highly motivated with excellent communication skills, the ability to use your own initiative and work well under pressure.You will need to be adaptable, reliable and a team player with good qualifications and/or management experience.Knowledge of working in a hospital environment is desirable as is knowledge of the hospital systems and an understanding of the RTT pathways.PLEASE NOTE - WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.Main duties of the jobTo provide comprehensive line management of the Acute Child Health admin team.To co-ordinate the patient journey by ensuring a proactive, comprehensive, streamlined administrative process which revolves around the patient and their individual needs.Ensure a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.Ensure correct data capture and quality to support the care group in maximising the potential target and financial performance.Work in a team based administrative service providing support for each other and ensuring continuity of the service.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.DetailsDate posted: 02 February 2026Pay scheme: Agenda for changeBand: Band 4Salary: 27,485 to 30,162 a year per annumContract: PermanentWorking pattern: Full-time, Flexible workingReference number: 344-5277WCY-BJob locations: William Harvey Hospital, Kennington Road, Ashford, Kent, TN20 0LZQualifications / ExperienceExperienceEssential: Previous experience of managing and supervising staff, including allocation of work, identification of training and development needs, performance management.Essential: Minimum 2 years secretarial experienceEssential: Experience of working for and within a teamDesirablePrevious NHS experienceExperience of recruitment, appraisal and performance managementSkillsAble to prioritise workload and meet deadlines and use own initiativeAble to remain calm in a busy environment whilst working under pressureAbility to organise a number of complex activities including formulation and adjustment of plansAbility to implement policies and procedures for own team and propose changesExcellent organisational skillsAbility to motivate staff and achieve optimum performanceDesirable knowledgeKnowledge of NHS systems, including All ScriptsKnowledge of NHS performance standardsKnowledgeKnowledge of a range of office work procedures and practice the majority of which is non-routineKnowledge of working for and within a team and managing the work of a teamDesirable qualificationsPrevious PAS experienceKnowledge of medical terminologyKnowledge of 18wk pathwaysDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEast Kent Hospitals University NHS Foundation TrustWilliam Harvey HospitalKennington RoadAshford, KentTN20 0LZEmployer's website: https://www.ekhuft.nhs.uk/patients-and-visitors/ #J-18808-Ljbffr