Job Title

Job Description Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon.We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms.This is a full-time, office-based role.Key DetailsHours: MondayFriday, 9:00am5:00pm (30 min lunch)Job Type: Full-time, PermanentSalary: 24,000 per yearBonus: Monthly commission schemeWhat youll be doingManaging inbound customer accounts and guiding them through the buying processBuilding strong, long-term relationships with both new and existing customersAdvising customers on products and helping them find the right solutionsIdentifying opportunities to up-sell and cross-sell across the product rangesResponding to customer and supplier queries via phone and emailResolving issues and ensuring an excellent after-sales experienceReviewing customer feedback and suggesting improvementsSupporting the wider team with general admin and day-to-day tasksWho Were Looking ForA confident, professional communicatorCustomer-focused with strong problem-solving and organisational skillsReliable, proactive, and able to work both independently and in a teamA graduate eager to grow into account management and e-commerceSomeone motivated to learn, develop, and take ownership of their accountsWhat Youll LoveCompetitive salary plus monthly performance bonuses28 days holiday (20 + 8 bank holidays)Company pension schemeFree on-site parkingSupportive, vibrant office environment with regular team eventsFull training and ongoing professional development to accelerate your careerHow to ApplyGraduate Talent would like to hear from you! Please send your CV and a short cover letter explaining why youre a great fit for this role.