Job Description Hi, were Optima Legal, part of the PEXA Group.We know youll Google us before applying, so lets keep this brief. At Optima Legal, we are a specialist property law firm, with an Alternative Business Structure (ABS) status. We are proud to be a conveyancer of choice for 8 out of 10 major banks and lenders in the UK and have more than 300 UK-based employees who deal with thousands of conveyancing transactions between them every day. The team is led by a group of experienced, specialist solicitors who are equipped to handle the most complex of remortgage transactions.Why join Optima Legal?Great question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms who together achieve outstanding results. Our transparent approach and open-door policy make Optima Legal a great place to work and as our business expands, we are looking for ambitious, talented people to join us.Were Hiring: Senior Case Executives!Leeds (Hybrid 2 days a week in our modern offices at West One Village, Wellington Street)Up to 30,000 per annum, plus annual bonus and competitive benefits packageAre you ready to take the next step in your career?Were building our team and looking for our next cohort of Senior Case Executives to join our fast-paced, customer-focused team at Optima Legal. Youll be supported by technical trainers, backed by legal-tech innovation, and empowered to deliver real impact.What youll do: Own and manage complex remortgage cases Work closely with customers, lenders, and solicitors Solve problems, progress applications, and manage escalations Help shape our customer journeys Support junior team members along the wayWhat were looking for: A couple of years experience as a Senior Case Executive handling complex remo cases Solid Remortgage experience Sale and Purchase experience is an advantage Strong understanding of UK property law, remortgaging processes, and lender requirements Familiarity with regulatory requirements, including Anti-Money Laundering (AML) and GDPR Passion for providing an exceptional customer experienceThis is more than a case handler job, its a springboard into conveyancing, a role that matters, and a team that backs you.Sounds like you?We at Optima Legal are ready so if this role sounds like you apply today.To be conducted as part of post offer employment checks:The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas].GDPR ComplianceDigital Completion UK Limited (trading name PEXA), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as PEXA Group).When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice https://pexa.co.uk/applicant-policy/.#PEXAUK
Job Title
Senior Case Executive