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Job Description Field Collections Officer B2B Debt RecoveryKent | 29,000 base + 5,000 car allowance + Bonus | Private Health, Strong Pension, Generous Holidays from Day OnePermanent | Field-Based | Global Energy CompanyIf youve got experience collecting payments face-to-face and know how to handle difficult conversations with tact and empathy, this is your chance to join a global company that invests in your training, rewards performance, and offers genuine long-term career opportunities.What Youll Be DoingVisiting business premises across Kent to discuss overdue accounts and find solutions that work for both sidesNegotiating realistic repayment plans and, when necessary, executing warrantsTaking meter readings, gathering key account info, and assessing customer vulnerabilityKeeping accurate records of visits, agreements, and account statusBuilding trust with customers while protecting revenue for the companyWhat Youll NeedProven experience in field-based debt collection, credit control, or cash collection (B2B or energy sector experience ideal)Strong negotiation and listening skills - you can de-escalate, problem-solve, and close agreementsFull UK driving licence and your own reliable vehicleProfessional approach, with the ability to balance firmness and empathyPrepared to pass FCA checks, DBS screening, and a credit history reviewWhats On Offer29,000 basic salary5,000 annual car allowancePerformance bonus on top of base payPrivate health coverAbove-average pensionGenerous holiday allowance from day oneOngoing training, career progression, and the backing of a major global energy brandTo apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis [email protected]