Job Description JobTitle:TechnicalOperationsManagerBuildingServicesWearerecruitingaTechnicalOperationsManagertojointheteamlocatedinLondonworkingforaleadingglobalproviderofintegratedfacilitiesandcorporaterealestatemanagement.JobSummaryEnsureteammembersarecontinuallyimprovinglevelsofservicedelivery,drawingonindustrybestpracticesettingahighbenchmarkfortheFMstodelivertoineachrespectivearea.Ensurecontinualclientfocusacrossallareas.KeyResponsibilitiesBetheprimarystrategicandoperationalsupportpointfortheAccountDirectorOverseealloperationalactivityacrossthecontract.Overseeandfulfilallclientreportingactivities.Managetheteamtoatransparentsetofsharedobjectives.Managetalentrecruitmentandretention,includingtrainingrequirementsandperformancemanagement.Drivesuperioraccountperformancetosupporttheclientbusinessandcontractualobjectives.Developshortandlongtermobjectivestoenhanceservicedeliverylevels,measure,deliverandreportagainstthese.Ensurefullcontractcomplianceonoperational,risk,andcompliancemattersMeasurethecontractsperformanceagainstagreedtargetsandscorecardcomplianceLeadbyexampleinallsupplypartnerrelationships,ensuringallteammembersaremanagingandpartneringwithvendorsprofessionallyandefficiently,buildingbestinclassrelationships.Overseeallvendorrelationships.Ensurecompaniestechnologyplatformisoptimisedtosupporttheclientsoperationalneedsandcommercialvalue.DriveforwardplatformefficiencieswithintheaccountplatformEnsureallaccountPlaybooksareevergreenandmeetingtheneedsoftheaccountProvideleadershipanddaytodaymanagementoftheinfrastructurefunctionsofthebusiness,withfunctionalleadsreportingin.Ensurefunctionalobjectivesarealignedwiththeclientprioritiesandthewiderfunctionalprioritiesofthebusiness,KeySkills/Experience/RequirementsPreferablyHNCorDegreeinBuildingServiceEngineeringorrelevantengineeringsubject(ElectricalorMechanical)ExperiencedinawiderangeofbuildingserviceengineeringsystemsTheabilitytoworkatpace,dynamically,whilstfocussingoncoredeliverables,withregularre-prioritisationandanabilitytodeliverunderpressure.ExperienceworkingincorporaterealestateorafacilitiesmanagementcompanyProcurementexperienceisrequiredDemonstratedexperienceinmanagingateams.ExperienceintheareasofH&SandEnergyManagementadistinctadvantageSkillsshouldincludeorganisationaldevelopment,personnelmanagement,budgetandresourcedevelopment,andstrategicplanningExcellentpeopleskills,withanabilitytoleadandsupportadynamicleadershipteamSuccessfultrackrecordofworkingininternationalcorporatebusinessesJBRP1_UKTJ
Job Title
Technical Operations Manager