Job Title

Job Description Company DescriptionJoin Us at Grosvenor CasinosAt Grosvenor Casinos, we dont just offer a place to work - we offer a place to belong.Our casinos sit at the heart of communities across the UK. Theyre more than venues - theyre vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, were on an exciting journey of growth - to become the UK's most loved casinos.Thats where you come in.As a valued team member, you'll receive the following benefits:Hourly pay rate of 12.92Tips: Receive a share of uncapped tipsPremium Pay Night Allowance: An additional 1 per hour after midnightPaid breaksHoliday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)Legal & General Pension Scheme: We contribute 3% to your pension.Life Insurance: Coverage provided for peace of mindLong Service Awards: Celebrate your career milestones with usOnline learning: Access supplementary online courses to enhance your skillsUniform: We provide a free team uniformRetail Discount Scheme: Enjoy discounts and offers at selected retailersEmployee Assistance Programme: Access to support and resources whenever you need themFood and Soft Drinks DiscountsJob DescriptionAs an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. Youll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.QualificationsAn understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area Experience of working successfully in a hospitality role A positive attitude, great customer service and social skills A willingness to be a team player, ensuring high customer service standards are delivered Additional InformationBe Part of Whats NextIf you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - wed love to hear from you.Were building something special at Grosvenor Casinos. Join us and be part of it.Were for EveryoneAt Grosvenor Casinos and The Rank Group, were committed to creating a workplace thats welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know were happy to help.Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.Candidates must be 18 years of age or older and have the legal right to work in the UK.