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Job Description About Woodstock Legal Services:Woodstock Legal Services isnt your typical law firm. Were breaking the mold ditching the jargon, delivering expert advice, and doing things differently in the legal world. We've gathered our wisdom from years of legal experience and paired it with a willingness to break the mold.At Woodstock, youll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know theyre the engine that keeps everything running and were proud of the culture weve built together.About Woodstock Legal Services & Lawhive PartnershipThe Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus.Since 2014, Woodstock has grown into a community of more than 60 lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care.That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients.Lawyer Support at Woodstock Legal ServicesOur Lawyer Support Team is the driving force behind everything we do the go-to contact for lawyers working on the Lawhive platform, ensuring they have everything they need to focus on what they do best: delivering expert legal advice and an exceptional client experience.Youll be at the heart of it all keeping operations running smoothly, managing the details, and creating a seamless experience across every touchpoint. From platform guidance and case management support to handling compliance-related questions, your work will make a real difference in how our lawyers and clients experience Lawhive.If youre organised, proactive, and thrive on getting the details right, this could be the perfect role for you. Whether you already have some legal or office experience, or youre ready for your next big step, were looking for someone with initiative, a strong work ethic, and a genuine passion for administration and support.This is an excellent opportunity to join a fast-growing, forward-thinking company that genuinely values its people and invests in their development. Youll be part of a dynamic start-up environment where your work helps shape the future of the legal industry.What Youll DoPost, Scanning & PrintingSort, scan, and file incoming post in the right case foldersPrepare and send outgoing post, bundles, and recorded deliveriesHandle document prep and manage printers/scannersCompliance & ID VerificationSend ID checks and client care letters via our e-verification system (Legl)Troubleshoot client issues and review verification resultsCertify ID for clients using paper-based checksLearn what qualifies as valid ID and source of funds documentationFile Opening & AdminOpen and manage new legal files in LEAPEnsure compliance requirements are completed accuratelySupport both consultants and the internal legal teamConsultant & Team SupportHelp onboard new consultants and provide professional, friendly supportBuild strong working relationships across the businessRespond to queries by email, phone, or TeamsCollaborate with teammates to manage priorities and meet deadlinesWhat You'll BringExperience working within an admin, operational or customer support roleA genuine love of organisation, detail, and processStrong communication and problem-solving skills - youre calm under pressure and confident in resolving issues quicklyHighly organised, with excellent attention to detail and the ability to manage multiple requests at onceProactive - you take ownership, spot gaps, and act on themA passion for improving legal services and making a difference through technologyProfessional, discreet, and reliable especially with sensitive client dataInterview ProcessIntroductory call with our Talent team1:1 with your hiring managerTechnical interview / practical skills assessmentValues interview with one of our FoundersWe offer!UK Benefits 33 days annual leave (25 + bank holidays) plus your birthday off Extended Christmas holiday Pension contribution Give back - support a good cause with a charity day each year Regular socials/team eventsDiversity at Woodstock Legal ServicesAt Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, were always working hard to ensure we build a diverse, inclusive team, and as we scale, well only ever increase the focus we apply to this.