Job Title

Job Description Our prestigious client situated in North Berwick is currently seeking a Cafe Manager. This role involves managing the day-to-day operations of the Cafe and team. This is a temporary role for a duration of 2-3 months (this could be extended for the right person and have the possibility of becoming permanent)Your Time at WorkMain Duties and Responsibilities:Operations Management Oversee day-to-day caf operations, ensuring excellent customer service and a high-quality food and beverage offering. Manage stock control, ordering, and supplier relationships to minimise waste and maintain appropriate levels. Monitor health, safety, and hygiene standards, ensuring full compliance with food safety regulations. To ensure all areas of the premises are always kept clean and tidy. Handle cash management, till reconciliation, and banking procedures. Fill in for Cafe and Bookshop staff to cover holidays Manage the donations, sorting and collections of books, in the absence of the bookshop manager To minimise controllable costs and shrinkage at all times. Stock management on Cybertill. Liaising with other departments such as Fundraising, Finance and Facilities. Liaising with Community Groups for use of the premises for events outside normal opening hours.Staff Management Recruit, train, supervise, and support caf & bookshop staff and volunteers, fostering a positive and motivated team culture. Organise staff and volunteer rotas and manage holiday requests to ensure appropriate cover at all times, including covering for absences when other staff/volunteers not available. Conduct regular team meetings and performance reviews, providing feedback and development opportunities. Lead by example, promoting excellent service standards and teamwork. General administration using Better Impact Volunteer management system Microsoft word, Excel and Outlook,Customer Service & Business Growth Ensure all customers receive a warm, friendly, and efficient service. Handle customer enquiries, feedback, and complaints professionally. Support the management team to develop promotions, marketing initiatives, and events to increase revenue. Monitor sales performance and identify opportunities for improvement. Working with the fundraising team to develop income generation opportunities. Working alongside Caf Chef and the Area Caf & Trading Manager to maximise profits while remaining competitive.Our Perfect WorkerEssential: Previous experience in caf, restaurant, or hospitality management. Strong leadership and staff management skills. Excellent communication and interpersonal skills. Knowledge of health, safety, and food hygiene regulations. Ability to work under pressure, multitask, and problem-solve effectively.Desirable: Barista and/or food preparation experience. Basic financial management and budgeting skills. Familiarity with point-of-sale (POS) systemsThis role requires flexibility to work Saturdays and public holidays as part of the regular shift pattern.Key Information and Benefits15.17 per hourAbout StafflineBrightwork Ltd is an employment agency for permanent roles and employment business for temporary roles.JBRP1_UKTJ