Job Title

Technical Claims Manager Major & Complex Loss Remote £50,000 - £80,000 A senior technical opportunity for an experienced property claims professional to act as the central point of expertise for complex decision-making, technical governance, and high-value loss management. This role focuses on ensuring the accuracy, defensibility, and consistency of technical outcomes across domestic and commercial property claims. Key Responsibilities - Lead technical validation on major and complex losses, ensuring clarity on coverage, liability, causation, and quantum. - Set, review and approve reserves on high-value or contentious cases. - Manage a personal caseload of complex property claims from instruction through to conclusion. - Review surveyor and contractor reports, challenging scopes and repair strategies where required. - Undertake occasional site visits to support decision-making and technical validation. - Act as the primary technical referral point for surveyors and claims handlers. - Conduct technical file reviews and audits, providing recommendations to strengthen quality and consistency. - Deliver technical coaching and development sessions to support capability across the wider team. - Engage with stakeholdersincluding insurers, brokers and supplierson technical matters and reporting. - Support leadership with technical insights, risk trends and management information. Experience & Requirements - Extensive experience handling domestic and commercial property claims, including major and complex loss. - Strong technical understanding of policy coverage, liability decisions, causation analysis and quantum assessment. - Proven background in loss adjusting or complex technical claims handling. - Confident reviewing scopes, estimates and repair methodologies. - Professional qualifications such as Dip CILA or Dip CII are preferred or a commitment to continued technical development. - Excellent communication, analytical and negotiation skills, with the ability to provide clear and authoritative technical guidance. JBRP1_UKTJ