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Job Description JOB TITLE: Content Designer (12-Month FTC)LOCATION(S): Halifax / Leeds / ManchesterSALARY: 59,850 - 66,500HOURS: Full-TimeDURATION: 12-Month Fixed-Term ContractWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.The role will involve regular travel to Halifax, and occasional travel to London and our other offices across the UK.About the opportunityBuying a home is one of the most complex and daunting financial commitments in anyone's life. In the Homes experience design team, we're looking for someone to help make this process easier to understand and complete by bringing our digital experiences to life and to reassure that Lloyds Banking Group is by our customers' side.You'll be the expert on the copy, tone and personality of the apps and websites our customers rely on every single day.Within this team, you'll combine research and insights with clear, people-focussed language to refine and develop conversations with customers to help them do what they need to do.You'll be comfortable giving and receiving feedback to key internal customers across the business and will work closely with product teams to create success metrics.As a content designer, it'll be your role to:Create engaging, readable and accessible content that gives our customers great digital experiencesDevelop genuine empathy for people, understanding their needs, aspirations and challengesTake ownership as the content expert in an agile environmentThink strategically about how our conversations can evolve - and spot opportunities for where they link into other experiencesShare expertise to help shape the overall design approachProvide consistency in the way we have conversations with customers across topics and touchpointsPromote and demonstrate how effective writing helps customersWhat you'll needExperience as a content designer, UX writer or conversation designerFamiliarity working in a complex or regulated landscape - ideally financial servicesA collaborative mindset ready to be a part of a busy multi-disciplinary teamFlexibility in writing on-brand content in multiple tones of voiceConfidence in writing concise, clear and consistent copy for different channelsThe ability to influence and manage multiple stakeholders across product, risk, legal and brand teamsExperience using and collaborating in design platforms, such as FigmaAbout Working For UsOur focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%Annual performance-related bonus schemeShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days' holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policies Ready to start growing with purpose? Apply today and let's create something extraordinary together