Job Description Job description:Role - Customer Support SpecialistLocation WarwickRole type Hybrid, PermJoin IntelligentGolf, part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role lets you blend both in a friendly, fast-paced team.What Youll DoSupport clubs via phone, email & helpdeskTroubleshoot queries and escalate development needsDeliver online and in-person system trainingSupport customer onboarding & data set-upKeep CRM/helpdesk records accurateBuild relationships that support customer retentionWhat Youll BringStrong IT/web skills + problem-solving mindsetConfident communication & great attention to detailCustomer-first attitude and a calm, professional phone mannerA knowledge and passion for golf is essentialPositive, proactive, and comfortable in a small, busy teamBenefitsCompetitive salary and benefits package25 days holiday + your birthday offPrivate medical insurance (Bupa) & health cash planLife assurance & income protectionEnhanced parental leave & family wellbeing supportPerkbox discounts & perksGenerous pension contributionsHybrid working modelReady to help golf clubs thrive with brilliant tech? Apply today!
Job Title
Customer Support Advisor