Job Description Client Services / Front of House Team Leader - 5 Corporate Hospitality - Mon-Fri - Central London - up to 38k (dependent on experience) + great benefitsFantastic opportunity for the right individual5 hospitality, luxury brand or real estate experience is desiredSupervisory / Team Leader experience essentialCentral London locationMonday to Friday roleStunning officesGenuine progression / long-term career opportunitiesc30k-38k (dependent on experience)We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5 corporate hospitality provider based in Central London.The Front of House Team Leader / Assistant Centre Manager will support the Centre Manager, ensuring a high standard of service is provided to clients at all times.Ideally, you will have worked in a 5 hospitality, luxury brand or real estate environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5 customer service based role, is what were looking for.Whats on offer?Genuine career progression, competitive salary, discretionary bonus, Employee Assistance Programme, team nights out, discounts with luxury brands across London, STL and more!Key responsibilities as the Team Leader / Assistant Centre Manager include: Assisting the Centre Manager in the day-to-day running of the 5 buildingEnsuring exceptional customer service is provided to all clients at all timesDealing with any client queries and attending client meetings if neededInspiring, motivating and leading your teamTaking a hands-on approach, undertaking team duties as neededTaking on Business Manager responsibilities in their absenceMaintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updatedAssisting in the recruitment of team membersConducting daily walk rounds to ensure every aspect of the building is to the highest standardsAssisting the Finance Department as neededWhat were looking for: Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of client serviceExperience in a 5 service, luxury retail/brand or real estate environment is desiredHighly organised natureStrong communication skills with the ability to liaise at all levels in a tactful and diplomatic wayAbility to build strong relationships at all levels of the businessDemonstrable supportive and nurturing leadership qualitiesProactive problem-solving skills and excellent attention to detail and accuracyWell presented, professional and motivatedInterested? If this sounds like the role for you and you have the skills and experience were looking for, then do not hesitate! Please submit your CV ASAP, quoting CP - Assistant Centre Manager - 5 Corporate Hospitality
Job Title
Client Services / Front of House Team Leader - 5 Corporate Hospitality