Job Title

Asset Technical Officer Sector: Social Housing / Asset Management Contract Type: Permanent Location: London Salary: 30k - 32k Are you passionate about social housing and looking to build a rewarding career in asset management? This is an excellent opportunity to join a forward-thinking housing association and develop your technical knowledge and professional skills under the guidance of an experienced Director of Asset Management. This role is ideal for someone with foundational knowledge who is eager to grow, learn, and make a real impact on the lives of tenants in independent living schemes. Key Responsibilities Technical & Inspection Duties Provide technical advice to staff and inspect properties requiring assessment before repair works are instructed Carry out pre and post-inspections of void properties to ensure they meet agreed letting standards and contractors deliver value for money Conduct house condition surveys and technical pre/post-inspections Assist in identifying potential areas for investment and major works programmes Customer Service & Stakeholder Engagement Deliver outstanding customer service to all tenants and stakeholders Liaise effectively with housing teams, external contractors, and residents Carry out post-inspection customer satisfaction surveys to ensure quality and cost compliance Data Management & Reporting Utilise the Association's IT systems to their full potential, maintaining accurate and up-to-date databases Support the Director of Asset Management by reporting and monitoring complaints within agreed timescales Produce technical reports and data analysis to support stock investment decisions Compliance & Development Ensure compliance with all Association values, policies, and procedures Maintain continuous professional development and keep knowledge current with sector developments Carry out any other reasonable tasks requested by your line manager What We're Looking For You should already have: Basic knowledge and experience of Health & Safety legislation affecting asset management A strong desire to work in the social housing sector Understanding of the different needs of tenants in independent living schemes Awareness of the challenges facing the housing sector Understanding of common construction terms and methods of construction What's in It for You? Professional Development - Structured training and support to develop your career in asset management Mentorship - Work directly with an experienced Director of Asset Management Meaningful Work - Make a tangible difference to the lives of social housing tenants Career Progression - Clear pathway to develop technical expertise and professional qualifications Supportive Environment - Join an association committed to developing its people How to Apply If you're ready to take the next step in your asset management career and want to work for an organisation that invests in its people, we'd love to hear from you. TPBN1_UKTJ