Job Title

We are a patient focused, busy but friendly, clinic in Verwood providing private MSK services Situated in the heart of Verwood , we have provided treatment for back, neck and joint pain for over 20 years. We are seeking a professional, friendly and confident individual to join our team. The successful candidate will be the first point of contact for new and existing patients, both face-to-face and on the telephone. Once training is complete, the role will require the candidate to manage reception on their own. We pride ourselves on a personal, professional service and candidates should be friendly, confident and able to use their initiative. Main duties include answering calls, booking appointments, and running the administration and front of house for busy clinics. Other duties will include: Managing the clinic diary including making/adjusting appointments and recording patients personal information accurately on the clinic software. Dealing with queries and written correspondence (including emails) Dealing with financial transactions, end of day banking Dealing with external medical facilities for X-ray and MRI referrals Administrative tasks Successful candidates will require: A high standard of written and verbal English as well as an excellent phone manner Good interpersonal skills Excellent organisational and time management skills The ability to remain calm in demanding situations The ability to solve problems as they arise Microsoft Office skills including, Word, Excel and Outlook A knowledge and understanding of basic office procedures and terminology Hours of Work: This position is for 12 hours a week to cover Wednesday PM and Friday AM but applicants will also need to be flexible enough to also cover holiday and sickness when required. A uniform is provided. To apply for this post please just click on the apply now button. TPBN1_UKTJ