Job Title

Job DescriptionWe areHestia. We make a difference.nAt Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for aBusiness Support Manager to play a pivotal role in our CEO Office in London.nSounds great, what will I be doing?nWe are seeking an experienced and proactive professional to support the Chief Executive and Head of the CEO''s Office. The role involves managing and improving reporting systems, drafting briefings, coordinating communications, and providing timely management information. You will oversee internal and external communications, support governance and budget management, line manage the Executive Office Coordinator, and ensure the smooth running of the CEO''s Office. This role requires excellent analytical, organisational, and communication skills, with the ability to represent the organisation and respond to queries effectively.nThis position would be particularly well suited to someone with Executive Assistant experience who is looking to broaden their skills and step into a more strategic, cross-functional role. It offers the opportunity to build on existing strengths in organisation, stakeholder engagement, and operational support, while gaining exposure to governance, reporting, and leadership-level decision-making.nWhat do I need to bring with me?nYou''ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don''t have to tick all the boxes right away; the important thing is that you''re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.nHere''s what the team will be looking for:nWe are looking for a candidate with a minimum of five years'' experience as Executive Assistant or office management within a complex organisation, including proven line management experience. The ideal person will have excellent interpersonal skills, with the confidence and tact to influence and interact effectively at all levels, alongside strong written communication abilities. They should be a proactive problem solver, capable of multi-tasking and consistently delivering high standards in a fast-paced environment.nWhen will I be working?nYou will be working between the hours on 9am - 5.18pm, Monday to Friday.nInterview StepsnWe keep our interview process simple, so you know exactly what to expect.nnShortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!nFace to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.nnDon''t be alarmed if there are other stages in the process, it''s all part of the plan for some of our roles.nOur commitment to Equality, Diversity, and InclusionnOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.nWe are a disability confident employernHestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.nSafeguarding StatementnHestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.nImportant Information for CandidatesnIf your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.nWe reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.