Job Title

Location: Weymouth, DT4 | Fully Office-BasedFind out if this opportunity is a good fit by reading all of the information that follows below.Pay Rate: 13.90 per hourContract Type: Temporary (initial 6-month period, pending extension review)Hours: 37.5 hours per weekStart Dates:First intake: Early December or ASAPSecond intake: January, 2026About the RoleWe are seeking an Administrative Support Officer's to join a service-wide team at HM Land Registry. This role involves providing clerical and administrative support across a range of operational duties, helping manage the backlog of cases and ensuring work is directed to the appropriate areas of the business. You will play a key role in maintaining service efficiency.Key ResponsibilitiesControl the distribution and allocation of applicationsInvestigate current reports and refer as appropriateLiaise with operational teams on escalation of applicationsMaintain application listsHandle correspondence via phone or email with customers when requiredMaintain accurate records of actions taken using Points Arising Screen (PAS) and any issued correspondenceIdentify recurring processing issues or gaps in documentation to support continuous improvementPerform additional administrative tasks as requiredTeam ContributionSupport the Steering Team and participate in embedding changes to deliver service improvementsStay connected to Service Line initiatives and maintain relevant standard operating proceduresEssential Experience and SkillsStrong attention to detail and accuracyAbility to follow written procedures effectivelyExperience working as part of a team to achieve common goalsExcellent organisational and time management skillsEffective verbal and written communication skillsProficiency in Microsoft Office (Outlook, Word, Excel)Previous experience in administration and/or customer service in an office-based environmentAdditional RequirementsFlexibility to accommodate occasional changes in working hours to meet operational demandsInterested? Apply now to join a dynamic team and make a real impact in supporting HM Land Registry operations.Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.TPBN1_UKTJ