Job Title

Customer Service Advisor RoleWe are seeking a Customer Service Advisor to join our team, where you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Key Responsibilities:Respond to customer calls and emails, providing solutions to their queries and concerns.Escalate complex issues to senior colleagues or managers as needed.Maintain accurate records of customer interactions and feedback.Participate in training and development programs to improve your skills and knowledge.Requirements:Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Basic computer skills and familiarity with software applications.Strong problem-solving and analytical skills.Flexibility and adaptability in terms of work schedule and duties.Benefits:As a Customer Service Advisor, you will enjoy a competitive salary and benefits package, including:Discounts on mobile and broadband services.Opportunities for career advancement and professional growth.A supportive and collaborative work environment.Access to training and development programs.A range of employee benefits and perks.Why Choose Us?At EE, we pride ourselves on being an inclusive and diverse organization that values the contributions of all employees. We offer a dynamic and supportive work environment, where you will have the opportunity to develop your skills and advance your career.We believe in investing in our people and providing them with the tools and resources they need to succeed. Our company culture is built around teamwork, respect, and open communication, making us an excellent choice for those who value these qualities.