Job Title

My client are a respected and successful insurance broker looking to expand their Claims Team . They require a Claims Handler to ensure that all of their clients have their claims dealt with in a efficient and timely fashion. The successful Claims Handler will also lead and develop processes to enhance the customer journey and satisfaction.Find out more about this role by reading the information below, then apply to be considered.This role will suit a motivated, professional & ambitious candidate and offers excellent career potential with impressive premises and an unrivalled benefits package to include a generous car/car allowance.It is highly desirable that the successful candidate has Commercial claims experience in a Broker environment.Responsibilities include:Assist with claims for all types of insurance including commercial and fleetProvide clients with advice on making a claim and the processes involvedManage a dedicated claims phone number and email addressIdentify reasons why full payment may not be madeMonitor the progress of a claimEnsure fair settlement of a valid claimCollect accurate information and documents to proceed with a claimGuide policyholders on how to proceed with the claimExplain to policyholders when their claim is not coveredEnsure the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelinesIf you meet the above qualifications and are interested in this opportunity, please submit your resume for consideration.TPBN1_UKTJ