Job Title

Job Description Workshop ControllerDoverSalary Up to 35,000 Basic + BonusDays - Monday - Friday / 08:00-17:30 / 1 in 3 Saturdays 8-1 paid as overtimeRef 29043We have a new job vacancy available for a Workshop Controller in Dover. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If youre a experienced Workshop Controller at a main dealer or independent then apply now!Would also suit a Master Technician or Diagnostic Technician who is looking to get off the tools.Workshop Controller Benefits:Progression opportunitiesGreat Bonus OpportunitiesCar AllowanceCompany PensionCompany DiscountsGreat Training & developmentWorkshop Controller Role:Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completionMonitor job progress, review job cards, and ensure accurate job timing for costing purposesManage all warranty and additional work procedures, ensuring correct documentation and customer authorisationsMaintain agreed service levels and ensure the smooth daily running of the workshopBuild and maintain strong relationships with internal teams and external customers to ensure consistent service deliverySupervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as neededEnsure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standardsMonitor and contribute to financial performance, supporting cost control and efficiency improvementsHandle and resolve customer complaints in a timely and professional mannerContinuously review and improve workshop operations, promoting a culture of service excellence and continuous improvementWorkshop Controller RequirementFull UK driving license1+ years experience as Workshop Controller or Diagnostic / Master Technician at a main dealershipMain dealership experience preferred but not essentialOctane RecruitmentConsultant Michael RogersSTHOJOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter.Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.JBRP1_UKTJ