Position : Senior IT Engineer Location : Abingdon, Oxfordshire Hours: Full Time Salary : Packages up to 55,000 per annum (depending on experience) + business/performance-related bonus Are you ready to take your career to the next level with an organisation that has been a cornerstone of IT solutions for businesses for over 30 years? Our client is passionate about technology, innovation, and creativity. They are seeking a dynamic Senior IT Engineer with a strong focus on networking to join their team and support ongoing growth and success. Our client prides themselves on delivering efficient IT solutions to over four hundred sites nationwide, with exceptional customer service and long-term client relationships. As they continue to expand, they are looking for a well-presented, customer-focused, and personable Senior Engineer to join their Fyfield office. You will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure. Responsibilities include problem analysis, documentation, and ensuring configurations meet the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to build strong customer relationships Expertise in both remote and on-site support Technical skills should include: Cisco Expertise: Strong knowledge of Cisco routers and switches Networking: TCP/IP connectivity and IT security Firewall: Configuration, management, and reporting (Fortinet) Windows Server: 2016, 2019, and 2022 Communication: High-level written and verbal skills Virtualisation: Windows Hyper-V Identity & Access: Active Directory / Azure AD Administration Microsoft Stack: Azure, Office 365 & Intune Device Support: Windows 10/11, Apple devices, Intune, Apple and Meraki MDM Backup & DR: Backup technologies and disaster recovery strategies SQL: Microsoft SQL Server experience advantageous What our client is looking for Network Design and Implementation Architecting scalable networking solutions based on business requirements Working with senior management to define internal policies and procedures Creating network topologies and diagrams Recommending network hardware and software to improve service and profitability Implementing network technologies and system upgrades Support, Network Maintenance & Troubleshooting Monitoring network performance and identifying potential issues Conducting analysis and resolving complex network problems Ensuring systems are monitored and backed up at agreed intervals Performing routine maintenance checks Providing or organising on-site end-user support Escalating critical issues to management Network Security Implementing network security policies and best practices Ensuring systems are protected and access is appropriately restricted Identifying and mitigating vulnerabilities Testing and applying patches/firmware to maintain system security Capacity Planning & Optimisation Assessing network capacity and planning for future growth Analysing traffic patterns and making performance adjustments Implementing load balancing strategies Team Leadership & Mentorship Providing technical guidance to junior engineers Training and supporting team members on new technologies Reviewing and approving network changes Supporting other teams when necessary to maintain operational continuity Documentation & Reporting Maintaining accurate and detailed documentation, diagrams, and procedures Producing performance and security reports for management Network Management Tasks Operational management of networking systems Overseeing field engineers to ensure project and contract timelines are met Advising senior management on staffing and scheduling requirements Managing network-related projects Participating in management meetings and cross-team collaborations Assisting with engineer reviews and training schedules Ensuring new deployments and upgrades are updated within monitoring and documentation tools (WUG/SolarWinds/IT Glue) What you can expect in return Company pension Employee discount Flexible schedule Private healthcare Group life cover Eligibility for profit-sharing after 12 months of continuous service TPBN1_UKTJ
Job Title
Senior IT Engineer