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Job Description Resident Services Manager - Build-to-Rent-Midlands The Role We're seeking a proactive Resident Services Manager to oversee property, tenancy, and estates management across your development. You'll be the face of the development, ensuring residents and properties are maintained to the highest standards while delivering excellent customer service. Key Responsibilities Conduct property viewings and manage full lettings cycle Bi-annual property inspections and maintenance coordination Weekly site walkovers and estates management Resident engagement, retention, and communication Compliance checks and contractor liaison Support new scheme mobilisations and handovers What You'll Need Experience in residential property and estates management Knowledge of lettings processes and relevant regulations Excellent communication and customer service skills Strong organisational abilities and attention to detail IT literate with property management software experience Full UK driving licence and own car (mileage paid) Proactive, target-driven, and able to work independentlyDesired Skills and ExperienceTemporary Opportunity: Resident Services Manager - Build-to-Rent | MidlandsLooking for an experienced Resident Services Manager to join a team on a temporary basis in the Midlands.You'll be the face of the development, overseeing property and tenancy management while delivering exceptional resident experiences.The essentials:Manage the full lettings cycle from viewings to move-insConduct property inspections and coordinate maintenanceDrive resident engagement and retentionEnsure compliance and liaise with contractorsSupport scheme mobilizationsYou'll need: Residential property and estates management experience Strong knowledge of lettings regulations Excellent customer service skills Full UK driving licence