Job Title

Business Systems AnalystPermanentLocation: Home / Durham (2 days on site)Salary: 36,000 - 40,000 (+ excellent benefits)Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Are you a proactive and analytical problem-solver with a passion for improving systems and processes?We're looking for a Business Systems Analyst to join a busy and forward-thinking technology team within a large public sector organisation.In this role, you'll work closely with business stakeholders and technical teams to help design, analyse and improve systems and applications that support critical operations. You'll contribute to requirements gathering, system analysis, and high-level solution design - helping to ensure technical change delivers real business value.What you'll be doing:Supporting system upgrades and new implementations by capturing requirements and mapping processesAnalysing current services and identifying opportunities for improvement or automationProducing documentation such as process maps, high-level designs and test casesCollaborating with technical teams and business users to define and deliver changeContributing to post-implementation reviews and identifying lessons learnedWhat you'll bring:Some experience in business or systems analysis - ideally in a complex or public sector environmentAn analytical mindset with the ability to translate business needs into technical requirementsExcellent stakeholder engagement and communication skillsFamiliarity with tools or techniques such as process modelling, value stream mapping, or gap analysisA relevant qualification or degree (or equivalent practical experience)