Job Title

ISOC Tier 2 EngineerLocation: Horwich, BoltonSalary: £34,000 + BenefitsHours: 24/7 Shift-Based RoleThe OpportunityWe are seeking three ISOC Tier 2 Engineers to join a fast-paced and growing Secure Operations Centre team in Bolton. This is a great opportunity for individuals with strong networking and security skills who are looking to build their careers, gain industry certifications, and work on a variety of live projects.Key ResponsibilitiesProvide 2nd line diagnosis and resolution of network and security issuesSupport and maintain customer systems including routers, switches, and firewallsAct as an escalation point for Tier 1 engineersContribute to change management and IT service management processesWork directly with customers as well as internal project teamsParticipate in a 24/7 shift rota, including weekends, bank holidays, and on-call coverEngage in ongoing training and certification programmes to progress towards Tier 3Skills and Experience RequiredCCNA or equivalent certification – essentialJuniper (JNCIA/JNCIS) experience – highly desirableStrong knowledge of Cisco and Aruba networking technologiesBackground in an MSP, NOC, or NSP environment preferredSolid troubleshooting experience across routers, switches, and firewallsServer knowledge (Windows/Linux) beneficialAbility to work both independently and within a teamMust be able to obtain Security Clearance (NPPV3)Shift Pattern and Team24/7/365 shift rota, typically week-on/week-offShifts start around 7:30am–8:00amOn-call rota included (including weekends and bank holidays)Join an established team of 14 Tier 2 Engineers, reporting into a Tier 2 Team LeaderWhat’s on OfferSalary: £34,000A clear training and certification roadmap (Cisco, Juniper, and security technologies)Genuine career progression opportunities into Tier 3 and beyondExposure to a wide range of projects and customer environmentsComprehensive benefits package including:23 days annual leave (increasing with service) plus your birthday offHoliday buy schemePension schemeDeath in service coverBonus schemeEmployee assistance programmeCycle-to-work scheme, eye care, colleague discounts, enhanced family leaveActive social calendar and professional development opportunitiesApply NowIf you are looking to develop your networking and security career in a dynamic ISOC environment with strong training and progression, we want to hear from you. Apply today to be considered.