Job Title

National Account Manager (Co-Op)Home based with travel to sitesUp to £62.5k + car allow + bonus + benefitsAbout our ClientA successful food business who supplies high quality products into the UK’s major retailers and wholesale channels. The business is growing and they are looking to expand their national accounts team.The RoleWe are seeking an experienced National Account Manager who will lead and coordinate retail sales activities, working closely with the broader team to drive growth across retail customers. This role is key to our mission of making it easy for everyone to enjoy great regional food and enriching communities through quality products.Key responsibilitiesSupporting the SNAM with the account management & supporting the growth of revenue and margin across the Customer Base, specifically Co-Op.Developing and maintaining relationships with key customer contacts, highlighting the commercial and operational benefits of partnership.Providing administrative support to the retail sales function.Supporting the SNAM to deliver key sales projects, including customer range events and New Product Development.Retail sales and margin reporting & analysis to identify opportunities and develop insights to drive growth.Ownership and management of accurate master data & accurate customer master data including customer online portal submissions.Manage customer relations including customer service queries with both customer head offices and retail stores.Work closely with departments across the company including Supply Chain, Finance & Supplier and SourcingCandidate ProfileProven track record in managing national retail accounts within the UK food or FMCG sectorBroad knowledge of Microsoft Office applications and understanding of the business and supplier accountsStrategic thinker with a practical approach to executionStrong ownership mindset with methodical, detail-oriented problem-solving skillsEffective communicator at all levels, fostering open and respectful dialogueConsistently delivers results, sets clear goals, and resolves issues independently while seeking help when neededAdapts proactively to changing business contexts, focusing on the bigger picture and regularly reviewing prioritiesEmbraces innovation, simplification, and new ways of working, supporting others through changeDemonstrates curiosity about the wider business and seeks diverse input for continuous improvementActively seeks and gives constructive feedback, using it to develop self and coach othersEmotionally aware, showing vulnerability and building honest, integrity-based relationshipsCollaborates effectively across teams, always prioritising the customer experience and encouraging others to do the sameWhat we OfferCompetitive salary and performance-based bonusHybrid working modelCar allowancePension scheme and other company benefitsOpportunities for personal development and career progressionA supportive, team-oriented culture within a growing and ambitious business