Job Description Key Account ExecutiveRaytec have an exciting opportunity for a Key Account Executive to join our growing team. Purpose of the role:Build long-term, win-win relationships with our distributorsNurture incoming enquires through every stage, overcoming obstacles and objectionsMake every lead count to understand the root of the customers needs and requirements and see it all the way through to completion of projectProvide tailored solutions to leverage product or service knowledge to propose customised solutions that align with the customers specific goals, emphasising value over costDuties & Responsibilities:Keep our current customers happyand help them growRun regular strategy sessions with key accountsCustomize training and support to help partners sell Raytec products more effectivelyFollow up on hot leads and close dealsBuild a strong, high-quality sales pipelineCollaborate with marketing to launch territory-specific campaignsUse Customer Relationship Management (CRM) tools to stay organized and track your wins and customer interactionsAttend trade shows, events, and customer visits to expand your networkManage your daily and monthly workload to ensure key customers and kept updated on the latest news at RaytecUnderstand the customer requirements to help recommend the best Raytec products/solutions tailored to each project applicationPerson Specification:Essential Skills:Great people skills confident communicator and strong presenterAbility to solve problems for customersAbility to grasp and explain technical solutions in a clear, easily understood mannerHigh levels of empathy with the ability to understand customer requirements and interpret their root requirementsNatural networker you enjoy building and maintaining relationshipsComfortable using technologyDesirable SkillsKey Account ManagementExperience in customer serviceAbility to absorb technical informationAbility to listen toy customersAttention to detailFull UK driving licenceReporting to:This role is reporting to the Commercial Manager.Working Hours:This is a Full-Time position working 08.30 17:00 Monday - Thursday, 8.30-2.30 Friday as standard.Location:The role is based at our Head Office in Ashington, Northumberland from Mon Wed and remote Thu - FriRaytec Perks:Basic Salary 27K - 29K + Monthly Bonus Health care scheme.Company Stakeholder Pension.The Raytec Employee Club (TREC) which hosts regular social events, sports activities and parties.25 days holiday, up to 30 with long service, plus bank holidays.Early Friday finish.Free coffee, tea, filtered water and fruit.Free onsite monthly catering.Long service incentives and rewards.Cycle to work scheme.Discounted leisure facilities membership.Core Values:Raytec pride ourselves on our core values and expect our employees to do the same: Expertise: We strive to be experts in our field. We use our knowledge and experience to deliver outstanding products and customer service. Initiative: Were not content with standing still. We push boundaries and improve how we do things on a daily basis. Integrity: We are honest, approachable, and open to change. We set high standards and take pride in the work we do. The Company:Founded in 2005, Raytec are world leaders in LED lighting for safety and security. We have over half a million products actively in service and employ over 95 staff. We have two offices located in Northumberland, UK, and Ottawa, Canada and sell to over 70 countries worldwide. All our products are manufactured in-house and have been installed in some of the most challenging environments on planet earth from the Arctic Circle to the Jungles of Borneo. Raytec are carbon neutral and are committed to building a global business while also protecting the environment.
Job Title
Key Account Executive