Job Title

We are recruiting experienced Product Support Specialists with at least 2 years experience in supporting business enterprise software, experience with TMS, WMS, Microsoft Dynamics or similar is preferred.The roles involves training and assisting our clients to use our world class enterprise software to transform their efficiency, service and profitability. Our software handles customer service, logistics, CRM, WMS, financials and business intelligence for our rapidly growing list of clients in 15+ countries.All our people work from their home or coworking offices in 10 countries. We chat every day on Teams and meet up socially at least 4 times a year. This year in June we met in Budapest, Hungary, had a ski trip in Kitzbuhel, Austria in February, we will meet in Paris in September, at Christmas we all meet in Dublin,We complement your work experience with in house and external courses – not necessarily related to your work but with a view to your personal and professional development.What we offerA competitive salaryAn excellent working environment – for example, we don’t do overtimeIn house and external courses focused on your personal and professional developmentFully remote workingQuarterly company meetupsRolesPresenting training courses on aspects of our enterprise softwareAdvising clients on how to use our software to improve their businessPlanning software rollouts with our clients’ managementWorking with our development teams to test and refine new facilitiesAnalysing issues and proposing solutionsIdentifying improvements of benefit to our clientsGeneral supportRequirementsAbility to work fluently in English2+years experience of supporting an ERP, WMS, TMS or similar softwareB2B experienceGood people and communication skillsBachelors degreeLifelong learnerAttention to detail combined with imaginationPractical approach to real world problems