Job Title

Position: Operational Support Liaison Assistant Location: Cossington/Leicester Line Reporting Manager: STW Logistics Supervisor Hours: 6am - 6pm, 4 on 4 off shift pattern (42.12 hours) Salary: 31,989.33, 14.61ph Company Benefits: 20 days holiday plus bank holidays Company Uniform Company Events Company Pension Free Parking & On-site parking Referral Program Health & wellbeing programme Death In Services Cover Paid induction/training Excellent rate of pay Career progression and job security State of the art technical equipment to carry out your daily tasks Support from a family run company that considers, your health, safety, and wellbeing as a number one priority Principle Duties and Accountabilities: Be responsible for Customer Liaison Communications Roles and Responsibilities: Direct Customer Liaison Support internal transport teams and other departments within the Business in the delivery of operational and administrative services to internal and external customers. Support senior transport teams. Provide administrative support to senior transport teams to ensure all paperwork is accurate and up to date. Managing the in-house system and databases (CTrack, Ortec, AAIR) Escalation process to internal management General office duties include telephone enquiries from customers and employees. Health & Safety: Section 7 of the Health & Safety at Work Act (1974) states the general duties of employees at work. It shall be the duty of every employee while at work to: (a) To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and (b) as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with Operational Support Liaison Assistant Health and Safety Responsibilities are: To understand and comply with the company health and safety policy. To influence and promote a positive health, safety culture within the organisation and lead by example. To report all health, safety, and environmental incidents to the Line Manager/SHEQW department within 2 hours of it happening Ensure workplace and welfare housekeeping is maintained. Comply with the company office risk assessment. Comply with and use the company Integrated Management System (IMS) To ensure you are aware of the company fire and first aid arrangements, and emergency evacuation procedure for you and your staff. Ensure regular monitoring is carried out to ensure compliance to legislative and company requirements. Qualifications / Competency: Previous experience in an office environment is essential. Previous experience within the transport, waste, or logistics industry desired Must have the ability to take on responsibility for your own workload. Proficient using Microsoft Office systems including Word and Excel Ability to well under pressure Trustworthy Reliable Professional disposition TPBN1_UKTJ