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Company description: As people increasingly move across channels and platforms, Kantar Medias data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the worlds fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and can flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics. Job description: Job Description Job Title: Field Technician Location: Hertfordshire/Cambridge/ Buckinghamshire/Bedfordshire/Northampton Remote Field based role Role Description Do you have a strong interest in new technology? Have you been active installing into the AV, Satellite or Networking market? If you know your HDMI from your Optical, are comfortable finding your way around a PC/Laptop, looking for a rare chance to join an established team forming part of global operations - and you reside in, or within easy reach of Bristol we want to hear from you We are looking for field technicians; The ideal candidate will have a wide-ranging technical skill set based around installation and fault finding of domestic networking, software and AV equipment. They will also have a clean, current, driving licence and be flexible on working hours and days as the role requires some evening and weekend shifts. We provide a non liveried company car, tools and laptop etc. The technician will also be responsible for ensuring the accuracy of the data from the metering equipment and software in panel homes and will be covering a wide area along the Hertfordshire/Cambridge/ Buckinghamshire/Bedfordshire/Northampton regions. Required profile: We also welcome candidates with experience in commercial video conferencing and multiroom installation. Strong technical ability to install and service non-invasive TV metering equipment without opening devices. Thorough understanding of A/V routing (SCART, RGB, Composite, HDMI) in domestic settings. Knowledge of home networking , broadband, routers, and configuration of Windows PCs, Apple Macs, iOS, and Android devices. Proficiency with Excel, Word, and bespoke software installation . Ability to work independently and to a high standard , including scheduling appointments with panel members. Must represent Kantar professionally , maintaining courtesy and punctuality in all household interactions. Demonstrable experience in domestic A/V installation and a sound understanding of TVs and peripheral technology; qualifications in electronics, audio, or video are advantageous. Advanced keyboard and software skills , with a practical understanding of hardware setup. Full UK driving licence (max 6 points); prepared for UK-wide travel and occasional overnight stays. Must pass a C.R.B. check . Install, service, and remove TV metering equipment and related software in panel homes. Instruct panel members on correct use and care of equipment and software. Store and maintain metering equipment safely when not in use. Troubleshoot and resolve issues , escalating when necessary. Communicate effectively with Kantar management, office staff, and panel members. Submit reports on appointments, mileage, and activity logs. Return faulty equipment promptly and maintain company vehicle in good condition. Ensure Service Level Agreements (SLAs) are met within specified timeframes. Note: The role includes a company vehicle , flexible hours , and some weekend work . What we offer: Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (Kantar). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit TPBN1_UKTJ