Here at Integrity Automotive, we are really pushing the boundaries on what an independent performance dealership can do, with huge expansion & marketing plans in place to elevate the business. Integrity Automotive is Suffolk''s largest Premium Used Car Dealership, and we have a fantastic opportunity for an ambitious and dynamic individual to join our team as a Used Car Sales Manager.This role will see you use your Sales Management experience to develop our Sales department to reach its full potential whilst providing excellent customer care.Key Accountabilities: Sales Process Management: Ensure the sales team follows a structured and effective sales process, maximising conversion rates and delivering a seamless experience for every customer. Enquiry Management: Monitor and manage incoming enquiries, ensuring they are handled promptly and professionally to maximise sales opportunities. Forecourt Standards: Maintain an impeccable forecourt presentation, ensuring vehicles are displayed to the highest standards and pricing is accurate and up to date. Customer Satisfaction: Deliver an outstanding customer experience by coaching and motivating the sales team to provide a professional and personalised service. Handle customer queries and complaints efficiently to maintain positive relationships. Finance & Add-On Products: Drive performance in finance and add-on product sales, ensuring compliance with all regulations while optimising revenue opportunities. Team Leadership & Development: Train, mentor, and support the sales team, setting performance targets and providing ongoing development opportunities. Performance Analysis & Reporting: Regularly review sales data, enquiry conversion rates, and finance penetration to identify opportunities for growth and improvement. Collaboration: Work closely with other departments, including Marketing and Aftersales, to ensure a smooth customer journey and consistent brand representation. Key Requirements: Proven experience as a Sales Manager or similar role within the automotive industry Strong understanding of the prestige car market and customer expectations Demonstrate ability to manage a structured sales process and drive enquiry conversion Experience in finance and add-on product sales with a strong compliance focus Exceptional leadership, communication, and customer service skills A proactive and results-driven approach, with a track record of achieving sales targets Demonstrates profit orientation and commercial awareness Full UK driving licence. Why Join Us? We offer a competitive basic salary and uncapped commission. OTE 75k Opportunity to lead a high-performing team in a prestigious dealership. Supportive and professional working environment. Working for a family run, independent car dealership with excellent career development opportunitiesIf you are a motivated and experienced Sales Manager with a passion for excellence, we would love to hear from you. Apply now to join Integrity Automotive and take the next step in your career.Job Types: Full-time, PermanentPay: Up to 75,000.00 per yearAdditional pay: Bonus scheme Commission payBenefits: Company pension Employee discountSchedule: 8 hour shift Weekend availabilityExperience: Car Sales management: 2 years (required)Licence/Certification: Driving Licence (required)Work Location: In personReference ID: UCSM1
Job Title
Used Car Sales Manager