Job Title

Allkin Tap & Bottle – General ManagerRole OverviewTitle: General Manager – Allkin Tap & BottleLocation: Calverley Road, Tunbridge WellsReports to: Allkin DirectorsRole type: Full Time + 10% Profit ShareSalary: (£45-55k pa)About AllkinWe are building a new kind of hospitality: regenerative, community first, and people led. At our Tap & Bottle in Tunbridge Wells, we have created a space where craft beer, natural wine, great food, and genuine connection come together. This is not just about pouring pints, it is about building a place people belong.The Tap & Bottle is also part of something bigger. It is a front door to Oakridge, our flagship regenerative venue being built just outside Tunbridge Wells. Oakridge will be home to our brewhouse, bakehouse, roastery, and a 400+ capacity event space. The Tap & Bottle is where the community starts, where locals meet Allkin for the first time, and where the ethos of people first hospitality comes to life every day.The RoleWe are looking for a General Manager to lead Allkin Tap & Bottle with passion, creativity, and care. This is not a transactional service role. It is about delivering true hospitality: welcoming people in, remembering their names, sparking conversation, and shaping experiences that make guests feel part of something bigger.You will be responsible for the day to day running of the venue, leading and inspiring the team, and ensuring that everything from service to stock to storytelling reflects the Allkin ethos.Success in the First 90 Days30 Days FoundationsUnderstand Allkin’s culture, values, and regenerative hospitality ethosLearn & build daily systems, processes, and guest flowBuild relationships with staff: 1:1s with every team member to understand strengths, goals, and challengesGet to know key suppliers and partnersEstablish presence on the floor: meet regulars, engage with guests, learn names and preferencesReview rota, stock systems, and compliance basicsPresent a “state of play” report to Directors: what’s working, what needs attention60 Days ImplementationTake full ownership of day to day operations (rota, stock, financials, compliance)Improve service flow and guest experience: identify friction points and implement quick winsStabilise rota: balance hours, ensure fair shifts, reduce last minute changesBegin to nurture guest relationships: increase number of returning guests through consistent hospitalitySupport first small scale community events (e.g. a tap takeover, tasting night, or club meet up)Provide first financial and operational review: margins, KPIs, staff feedback, guest feedbackDevelop 2 to 3 initiatives to boost team motivation and cultureDeliver community led event (e.g. supper club, run club, live music, or collaboration)90 Days Growth & LeadershipShow measurable improvement in guest return rate and average spend per headStrengthen team culture: reduce turnover, increase engagement, ensure everyone feels part of the bigger missionPresent clear strategy for the next 6 months: events calendar, staffing plan, and financial targetsImprove gross margins and cost controls while maintaining guest experienceAlign Tap & Bottle with Oakridge narrative: communicate the bigger Allkin story to guests in everyday serviceBe fully operating as the “face” of the Tap & Bottle, trusted by team, loved by community, respected by DirectorsKey ResponsibilitiesLead and inspire the team to deliver exceptional, heartfelt hospitalityCreate a culture where staff feel valued, motivated, and entrepreneurialOversee all operational aspects of the venue: rota, stock, compliance, financesBuild relationships with guests, turning first time visitors into regularsWork with the Directors to bring events, collaborations, and community led ideas to lifeManage budgets, margins, and KPIs while balancing commercial success with community spiritEnsure the venue is a reflection of Allkin’s values: sustainable, welcoming, and rooted in people first experiencesWhat We Are Looking ForProven leadership in hospitality or similar environmentA passion for people and creating memorable experiencesStrong organisational and financial management skillsAbility to build and nurture a high performing and engaged teamEntrepreneurial mindset that sees opportunities not just problemsAligned with Allkin’s mission of community, sustainability, and regenerationWhy Join AllkinBe part of a pioneering regenerative hospitality movementIncrease your earnings based on your own performance, rewarded directly for your work.Opportunity to grow with the company as we expandFreedom to bring ideas, events, and creativity into the venueCompetitive salary plus 10% profit shareWork in a team that genuinely cares about people, product, and purposeExcited to be part of something bigger? Email your CV to and share why you’re the one for Allkin.