Job Title

Customer Services Representative – 12-Month Contract Solihull | Onsite Financial Services | Leased Equipment | UK, Ireland & NetherlandsAre you customer-focused with a background in finance? Join a dynamic, international team supporting end-of-lease processes for leased machines. We're looking for a proactive and relationship-driven Customer Services Representative to be the first point of contact for dealers and customers across the UK, Netherlands, and Ireland.What You’ll Do:Manage customer relationships and service coordination for leased assetsHandle end-of-lease processes with a keen understanding of financial products like hire purchaseResolve customer issues efficiently, with a focus on service excellenceCollaborate across teams and regions to deliver seamless customer supportUse tools like Microsoft Office, Oracle, Salesforce, and ideally Power BI to drive insights and improvementsWhat We’re Looking For:Experience in a finance or leasing environmentStrong communication and relationship management skillsAbility to troubleshoot, escalate, and resolve queries professionallyDetail-oriented with experience documenting customer interactionsDegree or equivalent experience preferredYou’ll Succeed If You:Enjoy solving problems and improving customer experienceThrive in a fast-paced, team-oriented environmentAre analytical and tech-savvyCommunicate with clarity, empathy, and professionalismJoin us for a rewarding 12-month contract where you’ll make a real impact on customer experience and build valuable connections across Europe.Apply now to be part of a team where your customer-first mindset and finance knowledge will shine.