Job Title

PRODUCTION ACCOUNT MANAGER // SPORT. FASHION. CULTURE //Reporting to: Head of Creative Hours: 5 Days per week. 8 hours per day.Duration: Permanent (including 6 month probationary period) Location: Liverpool (with travel for work)  Salary: £35,000-£40,000 depending on experience At Yeti, we create campaigns, shoots, and end-to-end creative for some of the world’s biggest names in fashion and sport. We bring bold ideas to life with a mix of creativity and production know how. This newly created role is a unique opportunity for the right person to join our hardworking, talented and collaborative team, working with leading global brands on high-profile campaigns.ABOUT THE ROLEAs Production Account Manager, you’ll be the main point of contact for clients, guiding them through every stage of a project and ensuring they feel supported and excited about the work. You’ll build strong, long-term partnerships, helping clients see Yeti not just as a supplier, but as a creative partner.You’ll sit at the intersection of client, creative, and production — making sure projects stay on track from pre-production right through to post. You’ll keep timelines moving, budgets in check and feedback flowing.This is a role for someone who loves both the people and the work — someone who can talk confidently about ideas, manage budgets and timings, and always keep the bigger picture in mind.ABOUT YOUYou’ll have proven experience in building and managing project timelines end-to-end. Significant experience in account, project management, production (or a hybrid client-facing role), ideally across sport, fashion, lifestyle or culture-driven projects. With the ability to juggle multiple campaigns at once, you’ll keep delivery watertight while balancing creative ambition with commercial realities. Confident with senior clients and suppliers (including post-production), you’ll pair strong organisational skills with calm authority, thriving in a collaborative, fast-moving environment.Most importantly, you’re excited by creative work but your passion lies in client relationships, account management, shaping projects and making great work happen. Note: This role is designed as a client-facing career path for someone with relevant experience and offers opportunities to grow into Account Director or Client Services leadership as Yeti grows. It’s not a stepping stone into an Art Director or Creative position. HOW TO APPLYIf you meet the criteria detailed in the Job Specification below, please email the following to (Subject line: Production Account Manager)Your current CV Covering letter or statement, detailing how you fit the criteria and what attracts you to the role No calls or DMs please Closing Date: Monday 22 Sept - 9am//JOB SPECIFICATION PRODUCTION ACCOUNT MANAGER THE ROLE WILL INVOLVE:CLIENT LEADERSHIP* Lead client relationships: Be the day-to-day voice of Yeti for your accounts, building trust, confidence, and long-term partnerships. * Own the client brief, ensuring it is clear, inspiring, and aligned across creative and production teams.* Translate client feedback into actionable direction, balancing creative vision with project realities. * Manage expectations with clarity and professionalism, handling difficult conversations with tact. PROJECT OVERSIGHT* Build and oversee project timelines from pre-production through to post, ensuring all client deliverables are met.* Work alongside our Producer to track schedules, scope, and project budgets, ensuring delivery is profitable and realistic — and liaise with the Creative Operations Manager to align on spend monitoring and financial reporting.* Act as the central point of contact between client and internal team, ensuring feedback, amends, budgets, and creative changes are captured and actioned.* Oversee multiple projects concurrently, managing competing deadlines to keep the campaigns on track, while ensuring quality and consistency.  * Guide the client through the process and keep the in house team on task throughout; acting as the main point of call to ensure feedback and amends (budget and creative) are actioned. * Lead budget negotiations with production suppliers (including post-production), ensuring cost efficiency without compromising quality; guiding the team through commercial decision-making where needed. * Spot risks early and propose solutions before they escalate into problems. CREATIVE AND STRATEGIC SUPPORT * Partner with the Head of Creative and Art Director to package, present, and sell in ideas that excite clients.* Contribute to proposals, pitches, and strategic discussions, bringing the client perspective into the room.Reporting and Communication* Provide regular updates to clients and internal teams on project status, budgets, and next steps. Leading conversations with tact and authority that balances client needs with agency realities. * Maintain clear documentation (briefs, scopes, feedback logs), keeping stakeholders aligned and informed.* Translate client feedback into actionable direction for the internal team.* Maintain clear reporting for Producers on delivery and for the Operations Manager on budget health and spend.Collaboration* Protect the team by filtering client comms, ensuring creatives and producers stay focused on execution.* Work closely with leadership to support new business and growth planning.* Partner with the Operations Manager to ensure proposals and scopes are commercially robust.* Build strong relationships within Yeti Creative and Blackhurst & Co., contributing positively to team culture. Other * This description isn’t exhaustive, from time to time you’ll be asked to take on tasks outside of this document, in line with the needs of the team and agency.* We’re a small, ambitious team, so we value flexibility, initiative, and a willingness to handle the unexpected.YOU'LL HAVE:* Proven experience in building and managing project timelines end-to-end.* Track record of delivering multiple campaigns or projects for the same client or account.* Strong communication skills — able to keep both clients and in-house teams aligned throughout the lifecycle of a project.* Proven track record in account management, project management, or hybrid client-facing roles.* Background in sport, fashion, lifestyle, or culture-driven projects.* Organised, solutions-focused, and proactive under pressure.* Skilled at budget tracking and supplier negotiations (including post-production).* Strong communication skills — able to keep clients and teams aligned throughout the lifecycle of a project.* Ability to combine authority and credibility to work alongside strong creative personalities while steering a project towards delivery.* Strong digital skills: Google Suite, project management tools, and ideally Adobe Creative Suite.* A genuine passion for sport, fashion, and culture — you get the work and the world we operate in.* Comfortable working outside of usual office hours when projects demand it.* You’re excited by creative work and comfortable talking ideas, but your passion lies in client relationships, project leadership, and delivery — not in becoming an Art Director or Creative.