Job Title

Regional F&I ManagerYour Leadership, Our Future. Shaping strategies to accelerate growth and deliver results.As Regional F&I Manager, you will be responsible for driving Finance & Insurance (F&I) performance across multiple stores within one or more Group 1 divisions. You will have the opportunity to oversee F&I operations, implement strategies to increase F&I sales & profitability as well as finance renewals performance, whilst ensuring compliance with regulatory requirements. As Group 1 is a UK-wide business, it will be necessary to work with stores spread across a wide geographical region so regular travelling will be required.This role involves training and mentoring store teams, fostering collaboration across departments, and maintaining strong relationships with finance and insurance providers.What we can offer youEnjoy 33 days of annual leave(including bank holidays) to rest and rechargeSave money every day withour exclusive retail discountsDrive a great dealwith discounts on new and used cars, plus servicing offersPlan for the years aheadwith our company pension schemeBalance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for lesswith our cycle-to-work schemePrioritise your wellbeingwith dedicated support for you and your family24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easilyMake a differencewith a paid day to volunteer in your communityInvest in your futurewith our company share purchase planEarn financial rewardswhen you refer a friend to join the teamKeep learning and growingwith our training and development opportunities for everyone.Life assurancewith the option to increase coverWere open toflexible workingoptions just askWhat youll do day to dayConduct regular F&I performance reviews with store management teams to identify opportunities for improvement, setting and monitoring performance targets and sharing best practice through collaborative initiativesAnalyse F&I data to develop and implement strategies for enhancing product penetration, profitability, and customer satisfaction to prepare and present reports on regional F&I performanceEnsure a seamless and customer-friendly process during vehicle purchases, with clear communication of finance options and product benefits, monitoring customer satisfaction scores related to F&I services. Address issues or complaints promptly and develop strategies to maintain and improve customer loyalty through tailored finance solutionsWork closely with Franchise and Brand Directors to align F&I objectives with overall sales goals, ensuring a unified customer experience, assisting with structuring offers and campaigns to balance customer satisfaction and dealership profitabilityIdentify training and coaching opportunities for Business Managers and store sales teams, providing tailored support on an individual or group basis and developing and mentoring future talentCollaborate with divisional teams to develop promotional finance packages that drive vehicle salesHost divisional F&I reviews and F&I workshops as well as support other divisional meetings to provide F&I updates to HOBs and sales managersOversee finance retention performance across store locations to achieve and exceed growth targetsWork closely with the central loyalty team to ensure there is an aligned approach between them and the store teamsEnsure all store locations comply with FCA regulations and company policies, including Consumer Duty standardsWork with the group compliance audit team and provide follow-up actions where required to ensure adherence to legal and ethical standards, and stay updated on changes in relevant laws and regulations, providing training and guidance to maintain compliance across all F&I operationsMaintain strong relationships with the key F&I providers within the region/division, including finance companies and product providers and stay informed about new products and financing optionsHelpful skills and qualificationsDont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from youProven experience in F&I management within the automotive industry, preferably across multiple dealership locationsIn-store sales and F&I experience in a role such as Business Manager &/or Sales Manager preferredStrong understanding of automotive finance products, insurance offerings, and regulatory complianceDemonstrated success in increasing F&I product penetration and profitabilityExcellent leadership, communication, and negotiation skillsExperience in training and mentoring teams to enhance performanceAbility to present to groups of people in an engaging and effective wayAnalytical and data-driven mindset, with proficiency in dealership management systems (DMS) and finance softwareAbility to adapt to changes in industry trends, legislation, and technologyValid drivers licence essentialWe value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.Respect - Integrity - Transparency - Teamwork ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.JBRP1_UKTJ